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About the Role
The Front Desk Specialist provides front desk assistance and support to patients and clinical staff in the Clinic. This role is the first point of contact for visitors, responsible for making a positive first impression and ensuring patients and visitors feel comfortable and valued.
Responsibilities
- Keep the front desk tidy and presentable with all necessary materials.
- Greet and welcome guests.
- Check patients in/out.
- Set up patient's appointments.
- Answer questions and address complaints.
- Answer all incoming calls and redirect them or keep messages.
- Check, sort, and forward emails.
Requirements
- Proven experience as a front desk representative, agent, or relevant position.
- Familiarity with office machines (e.g., fax, printer, etc.).
- Excellent knowledge of MS Office (especially Excel and Word).
- Strong communication and people skills.
- Good organizational and multi-tasking abilities.
- Problem-solving skills.
- Customer service orientation.
- Experience with Google Drive.
Location
- Westhampton Beach, NY
Work Type
- Full-time
Education Level
- High School diploma; additional qualifications will be a plus
Salary/Compensations
- $21.00 - $24.00 per hour
Benefits
- Dental Insurance
- Health Insurance
- Vision Insurance
- 401K
- Paid time off
- Life Insurance
- FSA account
- Voluntary Short-Term and Long-Term Disability
- Accidental insurance
- Critical Illness insurance
- Hospital Indemnity insurance
- Identity Theft Insurance
- Legal program to assist in personal matters
- Auto and Home insurance through Farmers Group Select Savings program
- Employee financial wellness program though FinFit
- Pet Insurance
- Alcohol and counseling program though Monument
- Caregiving benefits through Motivity Care
- Discount plans for perks such as hotels, theme parks, etc.
- Loyalty Rewards program