Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Block by Block CA employs friendly Ambassadors to make public spaces friendlier, safer, and cleaner. Our mission is to make public spaces vibrant for the communities we serve. This role offers opportunities for long-term career growth, with many management positions filled by internal promotions.

Responsibilities

• Manage shift duties of clean and safe ambassadors, ensuring compliance with Block by Block standards, best practices, procedures, and policies.
• Hold the team responsible for completing projects and remaining productive.
• Communicate and lead daily shift briefings, assigning duties and zones, and reviewing events, weather, and safety updates.
• Provide excellent customer service in the BID and towards the team of Ambassadors.
• Provide guidance and direction for on-street and in-field operations.
• Provide written reports of broken infrastructure, graffiti on private property, and a basic daily report of accomplishments and tasks completed.
• Provide direction and counsel to team members and report concerns to the Operations Manager.
• Maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, procedures, and Block by Block standards.
• Maintain a clean, neat, and professional appearance.
• Traverse continuously during an eight-hour shift with normal breaks.
• Work outdoors in all conditions with provided inclement weather gear.
• Speak, read, and write the English language to create basic reports.
• Be proficient in computer usage and Microsoft Office products.

Requirements

• Prior managerial/supervisory experience.
• Special project/Maintenance background, including fixing banners, pressure washing, and operating other machines.
• Valid Driver's License.
• Open availability encouraged to accommodate team needs.
• Physical capacity to traverse continuously during an eight-hour shift, with normal breaks.
• Ability to work outdoors in all conditions with provided inclement weather gear.
• Ability to lift 50 lbs or more when needed.
• Ability to speak, read, and write the English language to create basic reports.
• Basic knowledge of smart phone technology.

Skills

• Customer service
• Hospitality
• Driving and vehicle operation
• Working outdoors in all weather conditions
• Computer proficiency
• Microsoft Office products

Location

• Onsite

Work Type

• Full-time
• 3rd Shift

Experience Level

• Managerial/Supervisory

Education Level

• High School Diploma or College Preferred

Salary/Compensations

• $27.64-$28.64

Benefits

• Medical with available FSA and/or HSA
• Dental
• Vision
• Short-Term and Long-Term Disability
• Life Insurance
• Accidental Death and Dismemberment Insurance
• Critical Illness Insurance
• Accident Insurance
• Vacation
• Sick Time and/or PTO (where required)
• Paid Leave (where required by law)
• Holidays (where required by contract agreement)
• Floating Holidays (where required by contract agreement)
• Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA)
• Jury Duty Pay (where required by law)
• 401K Retirement Savings Plan

About the Company

• At Block by Block CA, we employ friendly Ambassadors to make public spaces better, which includes making them friendlier, safer, and cleaner.
• With nearly 3,000 employees nationwide, Block by Block is large enough to provide lots of opportunities but small enough to have your work noticed.
• Our Mission Statement is as follows: 'With pride, we make public spaces friendly and vibrant for the communities we serve.'
• Our rapid growth provides endless opportunities for your long-term career, not just your next job.
• 68% of our management team started in another job within our company, with a vast majority starting out as an Ambassador.
• 95.2% are happy that they selected Block by Block to work with.
• 91.2% of employees would recommend Block by Block to a friend or family member looking for a job.
• 91.9% of employees believe their direct supervisor is approachable and supportive.
• 97.6% of employees are proud of the work they do to make their communities better (safer, cleaner, friendlier).

Equal Opportunity

• Block by Block CA is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Block by Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.