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About the Role

The Sales Operations Manager role is a critical position within the sales team, responsible for coordinating commercial activities to accelerate the execution of Account Sales Initiatives, driving operating profits and revenue growth. This role serves as the primary liaison between account teams and corporate resources, requiring a self-motivated individual committed to exceptional performance and fostering a collaborative environment.

Responsibilities

Coordinate reset planning and logistics for assigned accounts.
Manage POG planning and execution of the PMI U.S. portfolio using POG software.
Coordinate retail-facing activities, including monthly chain pricing communication and execution across multiple store locations.
Oversee pricing surveys and validate Day 1 price execution across all stores within an account.
Manage retailer-specific processes, including new item setup, signage ordering, and platform utilization.
Validate and ensure timely submission of payments to retailers for performance-based agreements.
Maintain and ensure the accuracy of accounts’ ship lists for distribution of pricing, equipment, and signage.
Collaborate with the retail team to ensure adequate coverage supporting account team initiatives.
Serve as the point person for facilitating insights and reporting to support account sales initiatives, liaising with corporate resource teams.
Provide execution-based metric reporting, such as vacancy coverage, call coverage, and chain outlet count.

Requirements

Bachelor’s degree (BA, BBA, or BS) or equivalent relevant work experience.
Minimum three years of experience in Account Management and/or wholesaler management.
Proven ability to communicate with impact, both written and verbally.
Strong presentation development and delivery skills.
Strong analytical skills.
Proficiency in Spaceman/JDA software.
Strong understanding and utilization of Microsoft Outlook, Power Point, Excel, Word.
Proficiency with MSA data.
Proficiency with CRM (MAFs, store lists, trade programs, campaigns, customer contact information, authorized items).
Proficiency with Syndicated data.
Ability to prioritize and manage multiple accounts.
Legally authorized to work in the U.S.

Skills

POG software
Spaceman/JDA software
Microsoft Outlook
Microsoft Power Point
Microsoft Excel
Microsoft Word
MSA data
CRM
Syndicated data
Communication
Presentation development
Presentation delivery
Analytical skills
Prioritization
Account management
Wholesaler management

Location

U.S.

Work Type

Hybrid

Experience Level

Minimum three years’ experience

Education Level

Bachelor’s degree (BA, BBA, or BS) or equivalent relevant work experience

Salary/Compensations

$75,000 to $100,000

Benefits

Competitive base salary
Annual bonus
Medical coverage
Dental coverage
Vision coverage
401k with a generous company match
Wellness benefits
Commuter benefits
Pet insurance
Generous PTO

About the Company

Philip Morris International (PMI) is transforming its business with the purpose of delivering a smoke-free future.
This position is with PMI’s Swedish Match affiliate.
PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees.
PMI has been a separate company from Altria and Philip Morris USA since 2008.
PMI's U.S. affiliates entered the U.S. market following the acquisition of Swedish Match in late 2022.
PMI has invested $12.5 billion globally since 2008 to develop, scientifically substantiate, and commercialize innovative smoke-free products.
The company aims to transition legal-age consumers who smoke to better alternatives.
In 2022, PMI acquired Swedish Match, a leader in oral nicotine delivery, creating a global smoke-free champion led by the IQOS and ZYN brands.
The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS electronically heated tobacco devices and Swedish Match’s General snus as Modified Risk Tobacco Products.

Equal Opportunity

PMI is an Equal Opportunity Employer.
Be part of an inclusive, diverse culture where everyone’s contribution is respected.