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Provide management support to the Pets & Aquatics Department, working closely with the Department Head to ensure the department's success.

Maintain accurate stock levels, including ordering and clearance.
Cooperate with line management and product managers.
Take responsibility for the department in the manager's absence.
Purchase within the company product range and guidelines.
Provide feedback on products to optimize range and stock availability.
Liaise with Product Managers for optimal range and stock availability.
Increase sales through customer interaction and initiative.
Maintain professional appearance standards.
Organize and allocate team and individual tasks based on customer service needs.
Handle customer queries and complaints courteously, referring when necessary.

Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
Holiday (including bank holidays) – 5.6 weeks on joining increasing to 6.2 week after 2 years’ service and 6.6 weeks after 5 years’ service.
Bonus – Non-contractual bonus at Christmas, based on company profit.
Pension – Defined Contribution Pension Plan.
Attendance – Additional day of holiday for 100% attendance in a full financial year after one year's service.
Made A Difference Scheme (M.A.D) – Reward scheme for outstanding customer service or business initiatives.
Learning & Development – Opportunities to enhance skills and confidence.
Birthday – Leave early on contracted work day if birthday falls on it (after 6 months service). Receive a £25 Squires gift voucher (after 2 years service).
Cycle2work scheme – Government initiative offering savings on new cycling equipment (after 1 year service).
Child's first day at school – Come in late and go home early on child's first day of school (after 1 year's service).
RHS Membership or a Tree / Shrub – Choice of one tree or shrub up to £50 retail value annually or £50 towards RHS annual membership (after 1 year service).
Employee Assistance Programme (EAP) – Access to wellbeing resources (after 2 years service).
Retirement – Reduced contracted hours with same pay for final 3 months (after 15 years service).
Free Parking – Available in designated areas.

Squire’s is a family-owned group of 17 garden centres located in Surrey, Sussex, Middlesex, and Berkshire.
The company's purpose since 1936 has been the happiness of its employees.
Committed to business growth and promoting high standards in horticulture, catering, and retail.
Aims for staff to enjoy working in a friendly, energetic, customer-focused environment.

Pets and Aquatics - Supervisor at Squires Garden Centres

Pets and Aquatics - Supervisor