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About the Role

Join MUFG, a leading financial group, as a Technology Business Manager at Vice President level. This pivotal role supports the Technology COO and leadership team, driving key priorities, financial management, workforce strategy, communications, governance, and strategic initiatives across EMEA and international entities. You will translate strategy into execution, ensuring alignment between Technology and business objectives, and contribute to organizational effectiveness and innovation, including AI enablement.

Responsibilities

Collaborate with peers and leadership teams to ensure seamless delivery of cost optimisation projects, workforce planning activities, employee engagement programmes, and performance management frameworks.
Support the COO function in managing the operational aspects of the Technology organisation by ensuring efficient, scalable, and well-governed ways of working that align with strategic priorities.
Drive delivery of cost optimisation initiatives across workforce, vendors, and operating models while maintaining regulatory compliance.
Lead workforce planning activities including hiring processes, organisational design, and alignment to strategic priorities.
Deliver employee engagement initiatives such as survey actions, communications strategies, and culture programmes.
Coordinate execution of Technology strategy through leadership offsites, planning cycles, and structured demand management.
Develop and enhance performance management frameworks including KPIs, scorecards, and reporting mechanisms.
Support structured prioritisation of resources against key strategic outcomes by balancing workforce capacity with business demand.
Drive execution of transformation programmes by translating priorities into actionable initiatives with clear ownership and measurable outcomes.
Identify opportunities to improve efficiency by simplifying processes and enhancing execution across the organisation.
Build strong working relationships with senior stakeholders across business functions to position Technology as a trusted partner.
Contribute to cross-functional initiatives.

Requirements

Extensive experience in technology COO or business management positions within financial services.
Significant experience in technology COO roles or business management positions within financial services environments where regulatory compliance is paramount.
Proven track record supporting delivery of strategic initiatives and operational transformation projects requiring cross-team collaboration.
Experience in financial management practices including budgeting, cost optimisation strategies, and resource allocation within complex organisations.
Demonstrated ability to develop workforce strategies encompassing hiring processes, organisational design, talent deployment, and capacity planning.
Strong exposure to global organisations with intricate regulatory requirements where stakeholder engagement is critical.
Excellent communication skills for delivering clear messaging across diverse audiences, including town halls and senior leadership updates.
Results-oriented approach with accountability for delivering measurable outcomes on time amidst tight deadlines.
Structured problem-solving abilities paired with creative thinking that supports continuous improvement initiatives.
Outstanding interpersonal skills to build trusted relationships and promote collaboration and alignment.
Advanced proficiency in Microsoft Office tools for reporting, analysis, and presentation creation.
Strong numerical skills underpinning data-driven decision making.

Skills

AI enablement
Financial management
Workforce strategy
Communication
Problem-solving
Interpersonal skills
Microsoft Office
Data-driven decision making

Location

London

Work Type

Flexible working

Experience Level

Vice President level
Senior

Benefits

Flexible working opportunities
Generous pension contributions
Ongoing training
Continuous training opportunities

About the Company

Mitsubishi UFJ Financial Group (MUFG) is one of the world’s leading financial groups with 150,000 colleagues globally.
MUFG is committed to building long-term relationships, serving society, and fostering shared and sustainable growth.
The company's vision is to be the world’s most trusted financial group.
MUFG invests in talent, technologies, and tools that empower employees to own their careers.
MUFG is committed to fostering an inclusive environment.
MUFG is a globally respected financial institution.
MUFG is committed to building an inclusive workplace where every team member feels valued.
The company’s dedication to flexible working opportunities allows employees to balance their professional responsibilities with personal commitments seamlessly.
Generous pension contributions reflect MUFG’s investment in your long-term wellbeing.
Comprehensive training programmes provide ongoing support for your career development.
MUFG London offers a collaborative environment where supportive leadership, inclusivity, and interpersonal skills are valued.
The organisation’s focus on nurturing talent extends beyond technical skills, emphasising interpersonal connections that foster collaboration across departments.
With a global presence rooted in stability yet forward-thinking enough to embrace emerging technologies like AI innovation, MUFG offers an environment where your contributions matter not just locally but internationally.
Working here means joining a network dedicated to responsible banking practices underpinned by integrity, transparency, and a genuine commitment to helping employees thrive both professionally and personally.

Equal Opportunity

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count.
We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.