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About the Role

TransPerfect Tokyo is seeking a Translation Project Coordinator to leverage language and multitasking skills in an international environment.

Responsibilities

• Complete administrative tasks including organization of emails and documents, import/export of data, document creation and maintenance
• Identify and understand project requirements
• Manage simple projects: placing jobs, setting up jobs, calculating and assigning budgets, identifying best vendors, contacting vendors, negotiating deadlines and prices, creating purchase orders
• Conduct final review and project delivery
• Perform final check of deliverables against initial instructions
• Handle billing: contact vendors to resolve discrepancies, data entry
• Create and track schedules for individual projects and departments
• Log costs, scores, and general job information onto spreadsheets
• Assess and understand complex job requirements
• Create project plans for internal and external use
• Maintain relationships with vendors: identify, recruit, engage and train vendors
• Drive process innovation and improvement, such as creation of macros, new platforms, and processes
• Follow-up with vendors, contact the Vendor Management team with requests, manage vendor calendar, expand vendor selection, and create potential vendor lists
• Manage and create specific accounts Translation Memory & Glossary
• Create and maintain reference material
• Prepare files: Format using .doc, PDF and .xls files; importing images into Word documents, PPT, etc.
• Identify root causes and communicate findings to the team
• Identify and anticipate risks (severity, likelihood, early detection)
• Analyze client feedback/root cause and drive appropriate actions
• Assist in Compliance Report investigations
• Actively participate in the implementation of preventive actions
• Actively participate in the creation of immediate corrective and preventive actions
• Share knowledge and expertise with internal and external stakeholders
• Solve technical issues in collaboration with the appropriate support team
• Communicate potential failure modes to stakeholders
• Act to avoid identified failure modes
• Support senior team members in training new employees
• Liaise with internal Machine Translation team for set-up and training
• Utilize Project Directory (PD) effectively (set up new clients, TM, glossaries, etc.)
• Aid other Project Managers in daily tasks as needed
• Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

Requirements

• Excellent verbal and written communication skills in English and Japanese
• Advanced problem-solving/critical thinking skills
• Flexibility and adaptability, ability to work efficiently in a changing business environment
• Good interpersonal skills to build relationships at all levels of the organization and externally, with vendors
• Ability to effectively multitask to simultaneously execute multiple projects
• Good organization skills. Ability to prioritize and orientation on results
• Ability to maintain professionalism and focus under pressure and tight deadlines
• Good time management skills

Skills

• Language skills
• Multitasking skills
• Administrative tasks
• Organization
• Data import/export
• Document creation
• Project management
• Budgeting
• Vendor management
• Purchase order creation
• Billing
• Scheduling
• Cost logging
• Risk assessment
• Client feedback analysis
• Compliance reporting
• Preventive actions
• Corrective actions
• Knowledge sharing
• Technical issue resolution
• Machine Translation liaison
• Translation Memory management
• Glossary management
• File formatting
• Microsoft Office Suite (Word, Excel, PowerPoint)

Location

• Tokyo, Japan
• Nishishinjuku

Work Type

• Full-time
• Contract (first year)
• Permanent (from second year)

Experience Level

• Entry-level to Mid-level

Education Level

• Minimum Bachelor’s degree or its equivalent or relevant working experience

Salary/Compensations

• 3,600,000 - 4,000,000 JPY (depending on experience)

Benefits

• Social insurance
• Transportation allowance (up to 30,000 JPY/month)
• Paid leave (15 days in the first year)
• Birthday leave
• Congratulatory/condolence leave
• Childcare leave
• Sick leave
• Annual health check-up
• Free drinks and snacks in the break room
• Fresh fruit provided twice a month
• Annual volunteer hiking event
• Seasonal employee exchange events

About the Company

• TransPerfect is more than just a job; our greatest asset is our people.
• We have over 100 offices, each with its own individual identity and unique rewards.
• Our Tokyo office has a multinational staff, a friendly atmosphere, and an open environment where employees can communicate freely with management.