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About the Role

PGI is a global consultancy focused on building digital resilience for organizations. We deploy our people to implement solutions or support clients in developing their own capabilities. Our vision is a world resilient to digital threats and online harm, and we are growing our team to achieve this. Our clients include major global brands, national governments, and innovative businesses, operating in a rapidly expanding sector of increasing importance to various entities worldwide.

Responsibilities

Support and coordinate the smooth running of the London office, ensuring ISO quality processes for facilities are maintained.
Ensure all new starters' workspaces are ready.
Maintain office stock of necessary essentials.
Maintain records, resolve identified issues, and complete new starter inductions.
Serve as the primary contact for visitors, preparing meeting rooms, providing refreshments, and ensuring a welcoming atmosphere.
Book travel arrangements, including trains and flights, for employees and contractors.
Provide administrative support to the Executive Assistant, including taking meeting minutes, managing correspondence, and handling ad hoc admin tasks.
Communicate effectively with internal and external stakeholders.
Answer incoming PGI calls and handle inquiries appropriately, ensuring timely and effective resolution.

Requirements

Demonstrable experience in office/facilities management.
Proactive problem-solving abilities.
Capacity to multi-task.
Excellent time management skills.
Ability to prioritize tasks effectively.
A ‘no job too small’ attitude.
A friendly and welcoming personality.
Ability to work well with others.
Strong working knowledge of MS Office.
Ability to remain calm under pressure.
Ability to manage a diverse workload.
Experience in taking meeting minutes (essential).
Exceptional communication skills, particularly in writing clear and professional emails.
Strong organizational and administrative skills.

Skills

Office/facilities management
Problem-solving
Multi-tasking
Time management
Prioritization
MS Office
Communication (written and verbal)
Organizational skills
Administrative skills
Meeting minute taking

Location

London

Work Type

Office-based
Minimal flexibility to work from home

Benefits

Performance related bonus
Life Assurance – 4x your annual salary
£45 Monthly cost of living voucher
25 days’ annual leave plus all standard UK public holidays
Vitality Healthcare
Annual eye care support
Cycle to Work Scheme
Subsidised gym membership
Winter flu vaccination

About the Company

PGI is a global consultancy that helps organisations build digital resilience.
We deploy our people to implement solutions on behalf of clients or to support them in developing their own capabilities.
Our vision is a world resilient to digital threats and online harm.
Our clients include some of the most well-known global brands, national governments, and innovative growing businesses.
We operate in an exciting, fast-growing sector that bears increasing relevance and importance to nation-states, corporates, universities, and NGOs.

Equal Opportunity

As a British company which operates internationally, we draw strength from the diversity of our people.
Without our diverse team, we couldn’t do the work we do.
We are involved in projects across 80+ geographies, our people speak 25+ languages and come from a variety of backgrounds.
By hiring and cultivating a diverse, equitable and inclusive workforce, we can uphold values that enable every member of the team to thrive, while delivering novel solutions to novel problems.
Every individual has different requirements, so we are committed to implementing reasonable adjustments to mitigate physical and non-physical barriers in the workplace.
We strive to make the recruitment process as accessible as possible, but if you have any questions or concerns, please get in touch.