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About the Role

In this role, you will play a key part in the successful delivery of Medical Communications projects, providing project coordination, scientific and administrative support to our teams. In a typical week, you will oversee project activities, collaborate with internal and external stakeholders, identify opportunities to improve processes, and help drive quality and efficiency across the team and company. You will work on projects across our Publications and Medical Affairs teams, with the exact focus of your work depending on project needs.

Responsibilities

Day-to-day coordination of projects and teams, including monitoring timelines, scheduling meetings, coordinating agendas and minutes, and maintaining planning tools to support the timely delivery of high-quality work
Assisting Project Managers with project proposals and oversight, as well as stakeholder communication, project tracking and reporting, financial administration, and the delivery of high levels of service to clients and other stakeholders
Supporting the development and quality control of Medical Communications materials and activities, including formatting and consistency reviews, accurate referencing of scientific materials, screening records for relevance to research questions, preparation of documents in line with client and submission requirements, and liaison with our Creative team on the development of visual assets
Managing project compliance activities, including the preparation of compliance documentation, supporting copy-review processes, liaison with client compliance teams, acting as a key point of contact for compliance-related queries, and supporting project teams in adhering to relevant industry guidelines and requirements
Coordinating logistics and providing project support for both in-person and virtual events and meetings, for example congresses, symposiums and advisory boards
Liaising with external suppliers, including translation agencies, as well as digital and marketing agencies and other consultancies

Requirements

A degree-level or equivalent qualification in a scientific discipline (minimum 2.1 or equivalent)
A flair for, and attention to, detail
Exceptional written English and verbal communication skills
Excellent organisational and time management skills, with the ability to manage competing priorities, respond to conflicting deadlines, and work independently in a fast-paced environment
A collaborative approach to working across project teams, sharing knowledge and contributing to common objectives
A commitment to delivering excellent customer service to both internal and external stakeholders
Integrity, honesty, and transparency in your interactions with colleagues and stakeholders
A proactive and enthusiastic approach to your work, with a genuine interest in healthcare, a willingness to take ownership of your responsibilities, and a commitment to ongoing learning and development
The initiative to identify opportunities to improve processes and enhance the service we offer
A good knowledge of Microsoft Office, alongside the ability to quickly learn and effectively use new software, systems and tools

Skills

Project coordination
Administrative support
Scientific support
Stakeholder communication
Project tracking
Reporting
Financial administration
Client service
Quality control
Formatting
Referencing
Compliance documentation
Copy-review processes
Event coordination
Meeting coordination
Supplier liaison
Microsoft Office

Location

Cambridge
London
Manchester
Bristol

Work Type

Full-time
Permanent
Hybrid
Flexible working

Experience Level

Entry level
Early career

Education Level

Degree-level or equivalent qualification in a scientific discipline (minimum 2.1 or equivalent)
Postgraduate qualifications would be an advantage

Salary/Compensations

£35,000 per annum

Benefits

Discretionary profit share bonuses paid twice per year
Hybrid and flexible working options
Generous holiday allowance
Private medical insurance
Critical illness cover
Income protection
Full funding for external training
25 days’ annual leave plus bank and public holidays
Holiday buy and sell scheme
Flexible benefits scheme offering cash payments, additional pension contributions, and more
Paid study leave and funding for external qualifications
Life Assurance
Paid and unpaid sabbaticals based on length of service

About the Company

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access, and health economic and outcomes research.
We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies, and charitable organisations.
We have been listed in the Top 100 Best Companies to Work For list since 2017, the Boston Globe’s Top Places to Work list in 2025, and were proud to receive B Corporation accreditation in 2022.
We are also a certified Disability Confident and menopause friendly workplace.

Equal Opportunity

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide.