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About the Role

This newly created role will establish Janus Henderson’s Digital Asset Operations capability within the Chief Operating Officer Department. The role is responsible for shaping the operating model, governance framework, control environment, and launch readiness approach for tokenized investment products and blockchain-enabled servicing capabilities. It will act as the operational bridge between digital asset innovation and institutional execution.

Responsibilities

Own the development of operating procedures, control frameworks, escalation paths, service levels, and operational readiness plans for digital asset and tokenized product initiatives.
Establish and maintain operating model documentation, including process maps, RACI models, decision logs, risk and issue tracking, control inventories, and launch readiness checklists.
Define run-the-business and change-the-business requirements for digital asset operations, ensuring new capabilities can transition from pilot activity to scalable production support.
Support the design of operational workflows for token issuance, investor onboarding, transfer restrictions, lifecycle events, subscriptions, redemptions, settlement, reconciliations, corporate actions, and investor reporting.
Assess interoperability requirements between blockchain-enabled infrastructure and traditional fund accounting, transfer agency, custody, and distribution platforms.
Support the definition of operational controls for tokenized share classes, including register integrity, investor eligibility, dealing cut-offs, settlement finality, and exception management.
Define the operational servicing model for tokenized share classes, including distribution readiness, transfer agency servicing, investor eligibility, dealing workflows, settlement, reconciliations, reporting, and exception management.
Support due diligence, onboarding, and oversight of external partners, vendors, and infrastructure providers involved in digital asset initiatives.
Help establish governance forums, decision-making frameworks, operating procedures, controls, and management reporting for digital asset initiatives.
Identify operational risks, dependencies, regulatory considerations, and control requirements associated with tokenized products and blockchain-enabled servicing models.
Partner with Distribution and Investments to assess client, product, and regional requirements for tokenized investment offerings.
Monitor market developments, competitor activity, and regulatory change relating to digital assets, tokenization, blockchain infrastructure, and digital custody.
Carry out additional duties as assigned.

Requirements

Significant experience within asset management, investment operations, fund administration, transfer agency, custody, capital markets infrastructure, or a related financial services environment.
Strong understanding of traditional asset management operating models and front-to-back investment servicing processes.
Experience leading complex cross-functional initiatives across business, operations, technology, risk, compliance, and legal teams.
Demonstrable exposure to digital assets, tokenization, blockchain-enabled financial products, digital custody, digital wallets, or related institutional digital asset initiatives.
Ability to translate emerging technology concepts into practical operational requirements, controls, and implementation plans.
Strong strategic thinking with the ability to operate in an ambiguous and evolving environment.
Excellent stakeholder management skills, including the ability to influence senior leaders and align multiple teams around common outcomes.
Strong written and verbal communication skills, including the ability to prepare executive-level materials and recommendations.
Experience supporting operating model design, process mapping, control design, risk assessment, and implementation planning.
Strong analytical skills with the ability to organize and assimilate complex information across multiple workstreams.
Ability to balance innovation, commercial opportunity, risk management, and regulatory expectations.
Collaborative and inclusive work style.
Strong execution discipline and ability to drive outcomes without relying on a large established team or existing process framework.
Fluency in English required.

Skills

Digital assets
Tokenization
Blockchain-enabled financial products
Digital custody
Digital wallets
Operating model design
Process mapping
Control design
Risk assessment
Implementation planning
Asset management
Investment operations
Fund administration
Transfer agency
Custody
Capital markets infrastructure
Financial services
Strategic thinking
Stakeholder management
Communication skills
Analytical skills
Collaboration
Execution discipline
Tokenized funds
Tokenized share classes
Stablecoins
Blockchain settlement
Distributed ledger technology
EMEA
US
Tokenization platforms
Digital custody providers
Blockchain infrastructure providers
Institutional digital asset ecosystems
MiCA
EU DLT Pilot Regime
CSDR

Location

Remote
Hybrid

Work Type

Hybrid working

Experience Level

Senior

Salary/Compensations

Position may be eligible to receive an annual discretionary bonus award from the profit pool.

Benefits

Hybrid working and reasonable accommodations
Generous Holiday policies
Excellent Health and Wellbeing benefits including corporate membership to Wellhub
Paid volunteer time
Support to grow through professional development courses, tuition/qualification reimbursement and more
Maternal/paternal leave benefits and family services
All employee events including networking opportunities and social activities
Lunch allowance for use within our subsidized onsite canteen
Competitive compensation
Pension/retirement plans
Various health, wellbeing and lifestyle benefits

About the Company

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.
Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

Equal Opportunity

Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
All applications are subject to background checks.