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About the Role
This newly created role will establish Janus Henderson’s Digital Asset Operations capability within the Chief Operating Officer Department. The role is responsible for shaping the operating model, governance framework, control environment, and launch readiness approach for tokenized investment products and blockchain-enabled servicing capabilities. It will act as the operational bridge between digital asset innovation and institutional execution.
Responsibilities
- Own the development of operating procedures, control frameworks, escalation paths, service levels, and operational readiness plans for digital asset and tokenized product initiatives.
- Establish and maintain operating model documentation, including process maps, RACI models, decision logs, risk and issue tracking, control inventories, and launch readiness checklists.
- Define run-the-business and change-the-business requirements for digital asset operations, ensuring new capabilities can transition from pilot activity to scalable production support.
- Support the design of operational workflows for token issuance, investor onboarding, transfer restrictions, lifecycle events, subscriptions, redemptions, settlement, reconciliations, corporate actions, and investor reporting.
- Assess interoperability requirements between blockchain-enabled infrastructure and traditional fund accounting, transfer agency, custody, and distribution platforms.
- Support the definition of operational controls for tokenized share classes, including register integrity, investor eligibility, dealing cut-offs, settlement finality, and exception management.
- Define the operational servicing model for tokenized share classes, including distribution readiness, transfer agency servicing, investor eligibility, dealing workflows, settlement, reconciliations, reporting, and exception management.
- Support due diligence, onboarding, and oversight of external partners, vendors, and infrastructure providers involved in digital asset initiatives.
- Help establish governance forums, decision-making frameworks, operating procedures, controls, and management reporting for digital asset initiatives.
- Identify operational risks, dependencies, regulatory considerations, and control requirements associated with tokenized products and blockchain-enabled servicing models.
- Partner with Distribution and Investments to assess client, product, and regional requirements for tokenized investment offerings.
- Monitor market developments, competitor activity, and regulatory change relating to digital assets, tokenization, blockchain infrastructure, and digital custody.
Requirements
- Significant experience within asset management, investment operations, fund administration, transfer agency, custody, capital markets infrastructure, or a related financial services environment.
- Strong understanding of traditional asset management operating models and front-to-back investment servicing processes.
- Experience leading complex cross-functional initiatives across business, operations, technology, risk, compliance, and legal teams.
- Demonstrable exposure to digital assets, tokenization, blockchain-enabled financial products, digital custody, digital wallets, or related institutional digital asset initiatives.
- Ability to translate emerging technology concepts into practical operational requirements, controls, and implementation plans.
- Strong strategic thinking with the ability to operate in an ambiguous and evolving environment.
- Excellent stakeholder management skills, including the ability to influence senior leaders and align multiple teams around common outcomes.
- Strong written and verbal communication skills, including the ability to prepare executive-level materials and recommendations.
- Experience supporting operating model design, process mapping, control design, risk assessment, and implementation planning.
- Strong analytical skills with the ability to organize and assimilate complex information across multiple workstreams.
- Ability to balance innovation, commercial opportunity, risk management, and regulatory expectations.
- Collaborative and inclusive work style.
- Strong execution discipline and ability to drive outcomes without relying on a large established team or existing process framework.
- Fluency in English required.
- No direct supervisory responsibilities initially, but expected to lead cross-functional working groups and influence delivery.
- Willingness to adhere to the provisions of our Investment Advisory Code of Ethics.
- Understanding of the regulatory obligations of the firm and abiding by regulated entity requirements and JHI policies.
Skills
- Digital assets
- Tokenization
- Blockchain-enabled financial products
- Digital custody
- Digital wallets
- Operating model design
- Process mapping
- Control design
- Risk assessment
- Implementation planning
- Stakeholder management
- Strategic thinking
- Analytical skills
- Communication skills
Location
- Hybrid
Work Type
- Hybrid working
Experience Level
- Senior
Salary/Compensations
- $190,000 to $270,000
Benefits
- Hybrid working and reasonable accommodations
- Generous Holiday policies
- Excellent Health and Wellbeing benefits including corporate membership to Wellhub
- Paid volunteer time
- Support to grow through professional development courses, tuition/qualification reimbursement
- Maternal/paternal leave benefits and family services
- Unique employee events and programs
- Complimentary beverages, snacks and all employee Happy Hours
- Competitive compensation
- Pension/retirement plans
- Various health, wellbeing and lifestyle benefits
- Annual Bonus Opportunity
About the Company
- A career at Janus Henderson is about investing in a brighter future together.
- Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service.
- Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust
Equal Opportunity
- Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
- Don’t worry if you don’t think you tick every box, we still want to hear from you!
- We understand everyone has different commitments and while we can’t accommodate every flexible working request, we’re happy to be asked about work flexibility and our hybrid working environment.
- If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at recruiter@janushenderson.com