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About the Role

Salesforce is seeking a Technical Architect (TA) to join the Professional Services organization. This senior-level position focuses on data analytics solutions, primarily using Tableau. The TA will leverage expertise in Tableau products, consulting experience, and data analysis knowledge to foster a data-driven culture within client organizations. Responsibilities include designing data analysis platform environments, migration processes, and security/data governance frameworks to ensure access to trusted data sources. The role also involves contributing to data utilization and data-driven culture by focusing on data engineering and data preparation within data pipelines.

Responsibilities

Become an expert in Tableau products, with a deep understanding of server products and integration, and a general understanding of desktop/front-end products.
Support the implementation of server and cloud products, and build data analysis platform environments.
Assist with migration from on-premises to cloud environments.
Provide advisory services as a Tableau expert, including on-site customer support.
Support dashboard development, design, construction, performance tuning, and data preparation for data analysis.
Create project plans, design documents, parameter sheets, and test specifications for platform environment construction and migration processes.
Create and manage a library of service delivery document templates, including custom scripts and coding.
Support sales representatives in pre-sales activities, providing technical guidance for feasibility checks and SOW creation.
Understand Tableau Blueprint, assess customer environments, and conduct workshops to define activities and evaluation criteria for fostering a data-driven culture.
Maintain customer relationships in strategic accounts.
Act as a mentor and coach to other consultants.
Communicate with customers via phone, email, in-person, and web meetings.

Requirements

Experience delivering enterprise software deployments (requirements definition, design, implementation).
Knowledge and delivery experience with server software.
Knowledge of server OS (Windows, Linux).
Experience with OS installation and parameter tuning is a plus.
Experience with server software installation and verification.
Experience creating work procedures and reports.
Experience with web servers, application servers, or enterprise services is a plus.
Experience with server sizing, estimating CPU cores, memory, and storage.
Experience with PaaS management operations on AWS, Azure, or GCP.
Experience installing software on virtual servers is a plus.
Experience managing virtual servers/terminals like VMWare.
Knowledge of networks, including proxy concepts and configuration, and load balancer concepts and configuration.
Knowledge of authentication and security, including integration with SSO platforms and SSL server certificates/communication encryption.
Experience leading architecture design for entire systems as an architect.
Hands-on skills to quickly perform technical tasks such as programming and performance improvement.
Ability to work proactively and lead complex projects with ownership.
Consulting skills including logical thinking and problem-solving.
Customer communication and facilitation skills.
Ability to learn new technologies and products, and strong curiosity.
Ability to work in a team.
English communication skills.

Skills

Tableau
Data Analytics
Data Engineering
Data Preparation
Platform Environment Construction
Migration Processes
Security Governance
Data Governance
Server Software
OS Installation
Parameter Tuning
Server Sizing
PaaS Management
Network Knowledge
Proxy Configuration
Load Balancer Configuration
SSO Integration
SSL Certificates
Architecture Design
Programming
Performance Tuning
Logical Thinking
Problem-Solving
Communication
Facilitation
Learning Agility
Teamwork
English

Location

On-site customer support

Work Type

Full-time

Experience Level

Senior Level
8+ years of experience in analytics technology and software deployment

Education Level

Master's degree level (preferred)

Benefits

Benefits and resources to support balance and well-being.
AI agents to accelerate impact.

About the Company

Salesforce is the #1 AI CRM, where humans and agents drive customer success together.
Salesforce is leading workforce transformation in the agentic era.
Agentforce is the future of AI.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
Salesforce believes in equality for all and strives to create an inclusive workplace free from discrimination.
Recruiting, hiring, and promotion decisions are fair and based on merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to all aspects of employment, including recruiting, hiring, job assignment, compensation, promotion, benefits, training, performance assessment, discipline, and termination.