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About the Role
Join our team as a Customer Advisor and become an expert advisor, inspiration, and guide for customers' home improvement projects. While sales, stock management, and store presentation are important, your primary focus will be delivering truly great customer service. You'll have opportunities for training in paint-mixing and cutting timber.
Responsibilities
- Manage stock
- Set up displays
- Ensure the store looks great
- Provide expert advice and guidance to customers
- Assist customers with home improvement projects
- Potentially be trained in paint-mixing and cutting timber
Requirements
- Friendly and outgoing personality
- Eager to learn
- Interest in home improvement
- Ability to work in a team
- Flexibility to work a rota including weekends, evenings, and bank holidays
- Willingness to expand skills using new technology and working methods
- Must meet minimum criteria for the role to be considered under the Disability Confident Scheme
Skills
- Customer service
- Sales
- Stock management
- Teamwork
- Adaptability
Location
- B&Q Croydon
- UK
Work Type
- Full Time
- 36.75 hours per week
- 3 Month Fixed Term Contract
- Shifts available Monday - Sunday, 7.00am - 10.00pm
Salary/Compensations
- UK Notional hourly rate £14.17 per hour (Inclusive of an £1.07 per hour, store specific location allowance)
Benefits
- Competitive salary
- Award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits
- Generous breaks
About the Company
- We believe anyone can improve their home to make life better.
- Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love.
Equal Opportunity
- We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
- Access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
- If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know.
- If you would like to be considered under the Disability Confident Scheme please contact us at recruitment@b-and-q.co.uk.
- If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.