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About the Role

This is a strategic role with a broad mandate over key merchant relationships and commercial negotiations, operating with autonomy over a portfolio while partnering closely with the Head of Business Development to shape strategy, pipeline, and team.

Responsibilities

Own and grow a portfolio of strategic merchant relationships, structuring and negotiating commercial terms that drive revenue growth.
Lead renewals and expansions across key accounts, focusing on unlocking incremental margin and volume.
Partner with the wider Business Development team on cross-account initiatives, category strategy, and deal structuring best practices.
Represent Business Development in cross-functional initiatives with Marketing, Finance, and Product.
Contribute directly to Business Development strategy and reporting, including input into board- and leadership-level updates on partnership performance.

Requirements

7+ years in business development, partnerships, or account management, ideally in e-commerce, fintech, affiliate marketing, or rewards/cashback.
Proven track record structuring and closing complex commercial deals beyond managing existing relationships.
Strong negotiation and relationship management skills, comfortable representing ShopBack at a senior level with merchant partners.
Data-driven and a critical thinker, able to explain the 'why' behind recommendations.
Leadership-ready with the desire and capability to step into a leadership role.
Comfortable with ambiguity and stepping up; judgment and initiative matter.
Ad-Sales & Media Monetization Expertise with a proven track record selling digital performance media and physical offline/in-store inventory.
AI-native, using AI tools as a default way of working.

Skills

Business Development
Partnerships
Account Management
Negotiation
Relationship Management
Data Analysis
Critical Thinking
Leadership
Ad-Sales
Media Monetization
Digital Performance Media Sales
Physical Offline/In-store Inventory Sales
Retail Media Pitching
AI Tools Proficiency

Location

Austin, Texas

Work Type

Full-time

Experience Level

7+ years

Benefits

Relocation support will be provided for successful candidates.
Career growth opportunities
Competitive compensation based on performance.

About the Company

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets.
In 2025, the Group continued its global growth with its expansion into North America.
Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day.
The platform also enables merchants and brands to engage with their members in a cost-effective manner.
Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date.
Through its innovative offerings, ShopBack continues to create value for both members and merchants.
Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.