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About the Role
Handle last-mile operational issues with parcel carriers in Switzerland and Italy, conduct performance analysis, and ensure adherence to standard operating procedures.
Responsibilities
- Handle all last-mile operational issues with parcel carriers in Switzerland and Italy.
- Conduct regular carrier performance analysis and translate results into concrete actions.
- Liaise with various internal stakeholders on topics such as customer performance, procurement, and carrier integration.
- Maintain regular contact with last-mile carriers' operations and key account management teams.
- Ensure standard operating procedures (SOPs) are followed and create new ones as needed.
Requirements
- Completed a degree or vocational training in business administration, logistics, or a related field.
- Experience working with last-mile carriers and parcel operations.
- Experience in first-mile operations, freight forwarding, warehouse operations, or other logistics-related fields is welcome.
- Data-driven and curious to learn.
- Confident working with relevant analysis and reporting tools.
- Thrive in a dynamic, fast-paced environment.
- Strong assertiveness and resilience.
Skills
- Italian (native or equivalent)
- German or Spanish (B2)
- English (fluent)
- Analysis and reporting tools
Location
- Berlin
Work Type
- Hybrid
- Remote (up to 2 months per year)
Education Level
- Degree or vocational training in business administration, logistics, or a related field
Benefits
- Company lunches twice per month
- Corporate benefits platform
- German language courses
- Climate-neutral initiatives
- Team events
- Company-wide celebrations
About the Company
- Europe’s leading platform for cross-border parcel delivery, supporting e-commerce companies in scaling internationally.
- Combines cutting-edge technology with strong local carrier networks.
- Founded in Berlin in 2015, grown into a team of 200+ logistics and tech experts.
- Works with clients such as Flaconi, Shop Apotheke, and Tamaris.
Equal Opportunity
- Value diversity and welcome all applicants regardless of ethnicity, religion, national origin, sexual orientation, gender identity, age, or disability.