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About the Role

Join Co-op as a Customer Team Member and play a key role in delivering friendly, helpful service in your local Co-op store. You'll work as part of a team in a fast-moving store, helping deliver essential services to your community.

Responsibilities

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed.
• Work with your team to keep the store running smoothly.
• Work hands-on on the shop floor and tills, and in our in-store bakery, and contribute to daily operations to create a great shopping experience.
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy.
• Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
• Promote Co-op Membership and support your local community.

Requirements

• Must be aged 18 or over.
• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

Location

• Landmark House 94-95 Fenchurch Street, London, EC3A 2DB

Work Type

• Full time
• Permanent contract
• 39 hours per week
• Regular overtime

Experience Level

• Experience not essential

Salary/Compensations

• £14.29 per hour including London allowance

Benefits

• Full, paid training provided
• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (including bank holidays, pro rata for part time colleagues)
• 24/7 access to GP appointments, and colleague support programme
• Cycle-to-work scheme
• Market-leading policies to help you through life's big moments

About the Company

• At Co-op, we're owned by our members.
• We're an organisation that puts people and communities first, and we're powered by purpose.

Equal Opportunity

• We’re building diverse and inclusive teams that reflect the communities we serve.
• We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
• We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.
• If you need any adjustments during the recruitment process, we’ll support you.