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About the Role

This position involves sales proposal activities for Trend Micro's consumer products (security, fraud prevention, AI services for families) to headquarters and regional managers of consumer electronics retailers and mobile carriers. You will be involved in creating sales floors and promotional mechanisms to increase sales in your assigned area. Furthermore, you will explore new sales channels and markets by collaborating with prefectural police, local governments, and partner companies, going beyond existing sales channels. This is a transformative role where you can create sales mechanisms and markets from scratch, rather than just selling pre-defined products. Therefore, experience in consumer electronics stores is not required. We welcome individuals who have experience entering 'markets without a defined structure' in new business development, new market creation, or startups/ventures, and have built relationships and sales themselves. We provide an environment and training system to catch up on industry knowledge after joining.

Responsibilities

Sales proposal activities to consumer electronics retailers and mobile carriers (deepening existing channels)
Conducting sales proposals to regional managers (presidents, department managers, section chiefs, etc.) of consumer electronics retailers and mobile carriers to promote product sales.
Conducting problem-solving proposals and negotiations utilizing our solutions after understanding the challenges of regional managers.
Creating sales floors, proposing measures, building relationships with key personnel, and providing product and sales training at assigned flagship and key stores.
Building relationships with key personnel at mobile carriers and providing product and sales training.
Developing new sales channels (creating new markets)
Collaborating with prefectural police headquarters, local governments, and partner companies to develop new sales channels and markets, beyond existing retailer and carrier routes.
Visiting relevant departments (e.g., Public Safety Division) of prefectural police headquarters and local governments to understand local issues.
Devising awareness activities and solution proposals in collaboration with police, local governments, private companies, carriers, and retailers to address social issues such as special fraud and social media investment fraud.
Connecting awareness activities like sponsored lectures and product touch-and-try events to the utilization of paid products.
Sales support at stores and in-store events (understanding the field and catching up)
Providing sales support for our products at assigned stores and conducting in-store events (experience sessions, campaigns, etc.).
Direct customer service, product explanation, and demonstrations at flagship and key stores.
Planning, operating, and managing on-site events (touch-and-try, awareness events, etc.) during weekends and event periods.
Feeding back customer feedback and sales insights obtained at stores into proposals and measures for responsibilities ① and ②.
Sales support occurs approximately once every few months. Understanding customer reactions and sales dynamics firsthand through in-store support allows for quicker acquisition of knowledge about the retail business and products, significantly enhancing the quality and speed of proposal sales (① and ②). This is positioned as an effective opportunity for individuals without prior experience to gain on-site understanding in the shortest possible time.

Requirements

Experience in building relationships, proposing, and negotiating with decision-makers and key personnel of clients (corporate or individual) and achieving results (approximately 3 years or more).
Experience in one of the following:
New business development (experience in establishing new customers, new transactions, or new channels from scratch).
Sales or business development experience in ventures/startups or new business launches.
Sales experience with intangible goods, subscription-based, or recurring payment services.
Experience in engaging diverse external stakeholders such as local governments, public institutions, and partner companies.
Ability to identify issues independently and drive progress by involving internal and external parties, rather than passively waiting for instructions.
Valid driver's license (Type 1) is required for visiting stores and partners in the assigned area.

Skills

Solution proposal skills
Problem-solving skills
Relationship building
Negotiation
New business development
Startup/venture experience
Sales of intangible goods
Subscription/recurring revenue model experience
Stakeholder engagement
Proactive problem identification
AI utilization
English language proficiency (beginner level)

Location

Kanto Area
Tokyo Office (Shinjuku)

Work Type

Remote work
Hybrid work
On-site visits

Experience Level

Entry-level (for those with new business development experience)
Mid-level (for those with retail/mass market experience)

Salary/Compensations

Commensurate with experience and skills

Benefits

Free English learning program provided by the company
Abundant internal study sessions and environment for utilizing AI in daily work

About the Company

Trend Micro, originating in Japan, aims to realize a world where digital information can be exchanged safely. As a global leader in cybersecurity for over 35 years, we protect the security environments of over 500,000 corporate organizations and individuals.
We value a corporate culture centered on five core values: Customer, Change, Collaboration, Innovation, and Trustworthiness. We provide an environment where each individual can work authentically, enjoy challenges, and contribute to society based on trust.