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About the Role

This multifaceted operations and facilities role serves as the cornerstone of workplace excellence, combining hands-on facility management with exceptional front-of-house hospitality. You'll oversee the seamless day-to-day functioning of office environments—from creating a welcoming experience for guests, clients, and team members to maintenance coordination and safety compliance. Beyond keeping spaces operationally sound, you'll serve as a partner to leadership through event coordination, administrative support, and thoughtful workspace planning. Success in this position means balancing tactical execution with relationship-building across internal stakeholders, vendors, and building management—all while ensuring the workplace consistently feels organized, safe, and ready to support the agency’s mission.

Responsibilities

• Serve as the primary point of contact for internal stakeholders, guests, clients, and business partners, delivering a best-in-class experience
• Conduct office orientations, tours, and maintain the master employee roster
• Manage desk assignments, space planning, and conference room scheduling and setup
• Manage MADs (Moves, Adds, Departures) for NY and for additional offices throughout the US
• Oversee daily office and facilities operations, maintaining a safe, clean, and welcoming environment
• Conduct routine facilities checks, including weekly walkthroughs and monthly vendor QA reviews
• Support maintenance needs across lighting, HVAC, plumbing, and minor repairs
• Own work order management ensuring timely resolution and follow-up
• Manage Office Safety Team (OST) nationally which includes trainings, emergency drills, first aid and AED maintenance, quarterly meetings
• Project manage office upgrades and expansions to include budget management
• Ensure storage closets are regularly maintained and organized
• Manage daily janitorial operations and day porter services, including routine custodial tasks and special cleaning projects
• Order staff nameplates for all US offices
• Work regularly with building management staff
• Coordinate internal events and meetings, including vendor management, catering, and all required documentation (COIs, NDAs, etc.)
• Provide administrative and operational support to leadership, including the CEO and Executive Assistant when required
• Handle incoming/outgoing mail, shipping logistics, and courier coordination across offices
• Assist with swag inventory and orders
• Assist with A/V setup and troubleshooting for meetings and events
• Manage office supplies, kitchens, and common areas—ensuring spaces are consistently stocked, organized, and presentation-ready
• Assist with special events to include planning, F&B ordering, set up and take down, florals, and overall event management
• Support facilities budgeting and assist with expense tracking, including P-Card reconciliation

Requirements

• Proven experience managing office operations in a mid-to-large sized, fast-paced, professional environment
• Strong organizational and multitasking skills with high attention to detail
• Ability to remain calm and effective under pressure while managing competing priorities
• Excellent written and verbal communication skills
• Demonstrated professionalism handling sensitive and confidential information
• Strong interpersonal skills with a proactive, solutions-oriented mindset
• Demonstrated ability working with all levels of management, executives, clients, staff, and the public
• Experience with office and facilities systems (e.g., Envoy, Zendesk, Angus, or similar platforms)
• Experience supporting OPEX budgets and expense tracking
• Workplace management background
• First Aid/CPR/AED certification (or willingness to obtain)
• Walking, reaching with hands and arms, stooping, kneeling, lifting, crouching and crawling
• Able to lift, carry, push, pull up to 40lbs. without issue

Skills

• Microsoft Office Suite

Location

• US

Work Type

• In-Office

Experience Level

• Mid-to-large sized, fast-paced, professional environment experience

Salary/Compensations

• $70,000 - $80,000 a year

Benefits

• Generous medical, dental, vision, pet insurance, commuter benefits, disability and life insurance coverage, 401(k) matching, up to 14 holidays per year, a “Do Good Day,” and unlimited PTO.
• Employee social and wellness events
• DEI Council
• Auto purchase rebate program
• Monthly wellness allowance

About the Company

• Canvas Worldwide dares to be the challenger the ad industry needs.
• Recognized as one of Ad Age's "Best Places to Work" for three consecutive years, Canvas Worldwide is an independent media agency committed to providing creative solutions for brands that challenge the status quo.
• Our clients include Hyundai, Kia, Genesis, MGM, Zillow and McDonald’s (to name a few…)
• Our agency cultivates an environment where all are welcome to push outside their comfort zones to solve problems in new ways.
• We encourage the team to be its best by creating the most positive workplace experience for all.
• We outpace the industry on diversity and inclusion AND offer continuous training and workshops for career development.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
• Canvas Worldwide practices Fair Chance Hiring