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About the Role

We are seeking an execution-focused Assistant Credit Manager to support a hybrid portfolio across Credit Services and targeted Accounts Payable activities for Japan and APAC markets, with exposure to select US accounts. This role combines ownership of collections & accountability for key accounts payable activities, requiring strong coordination across customer-facing and internal finance operations. You will work closely with Credit Services, Sales, Deal desk, Billing, Legal, Compliance, OSP, and Procure-to-Pay teams to drive cash flow, manage risk, and ensure timely and accurate payment follow ups. You are execution oriented but also love to analyze data to identify trends in performance and provide input into process improvement opportunities.

Responsibilities

Perform day-to-day collections activities, including customer follow-ups, payment tracking, and resolution of overdue balances
Manage a portfolio of Japan and APAC and select US customer accounts, owning collections outcomes and aging performance
Review aged receivables and resolve disputes, short payments, and unapplied cash issues
Partner with Sales, Billing, and internal stakeholders to remove payment blockers and accelerate collections
Monitor and escalate high-risk accounts and support resolution actions
Support bad debt write-offs and revenue reversals
Maintain compliance with internal controls, SOX requirements, and audit standards
Handle inquiries for customers on Credit Card, Billing, dispute and payment related issues
Strive to meet and exceed financial metrics, including aging of invoices / DSO, up-to-date statuses of entire account base, monthly collections targets, and SLAs

Requirements

4 + years experience in Finance, Credit and Collections or Finance with Customer Service
Fluent in Japanese and English languages (both written and verbal) required
Communication, problem-solving, and stakeholder management skills
Bachelor’s degree in business, accounting or related discipline
Knowledge of credit risk assessment, receivables management, and collections strategies
Experience with Oracle, Sales force and Get Paid Tool
Knowledge of financial statement analysis and risk assessment
Proven record of partnering with internal process stakeholders to expedite issue resolution and facilitate decision making
Strong interpersonal skills, including the ability to communicate effectively
The cultural awareness necessary to work with many diverse groups
Ability to work independently, prioritize deliverables and manage cross-group project
Strong customer service orientation with excellent Japanese oral and written communication skills
Prior experience in collections, accounts receivable management, or a similar role preferred
Strong analytical skills and attention to detail
Excellent communication and negotiation abilities
Ability to work independently and prioritize tasks effectively
Knowledge of Japanese business culture and practices preferred
Strong attention to detail and excellent follow-through skills, while being mindful of SLAs
Experience working across cultures and geographies
Ability to build successful relationships with many different stakeholders
Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
Experience performing processes in compliance with financial controls (e.g., SOX) in a Finance environment

Skills

Credit and Collections
Finance
Customer Service
Japanese
English
Communication
Problem-solving
Stakeholder management
Credit risk assessment
Receivables management
Collections strategies
Oracle
Sales force
Get Paid Tool
Financial statement analysis
Risk assessment
Interpersonal skills
Analytical skills
Negotiation abilities
Time management
Prioritization
SOX compliance

Location

Japan
APAC
US

Work Type

Hybrid

Experience Level

4+ years experience

Education Level

Bachelor’s degree in business, accounting or related discipline

About the Company

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce.
Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day.
We're also committed to providing transformational opportunities for our own employees by investing in their growth.
We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.
At LinkedIn, our approach to flexible work is centered on trust and optimised for culture, connection, clarity and the evolving needs of our business.
The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
Join us to transform the way the world works.

Equal Opportunity

Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.