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About the Role
The Employer Engagement Consultant is a frontline role within the Inclusive Employment Australia (IEA) program, supporting people with disabilities from refugee backgrounds to achieve sustainable employment. This role involves building strong relationships with employers, identifying employment opportunities, and providing holistic, participant-centred support to achieve program outcomes.
Responsibilities
- Deliver personalised employment support.
- Manage a caseload of participants.
- Assist participants in preparing for, securing, and maintaining work.
- Build strong relationships with employers.
- Identify employment opportunities through labour market engagement, job carving, and reverse marketing.
- Implement the SSI Service Delivery Model.
- Collaborate with colleagues and employer partners to create inclusive employment pathways.
Requirements
- Strong customer-focused approach.
- Excellent communication and relationship-building skills.
- Demonstrated experience achieving KPIs while maintaining compliance.
- Sound knowledge of the labour market.
- Strong organisational skills.
- Ability to manage a diverse caseload in a culturally sensitive and inclusive manner.
- Willingness to complete a Certificate IV in Employment Services.
- Arabic speaking is essential.
- National Police Clearance required.
- Working with Children Check required.
Skills
- Customer-focused approach
- Communication
- Relationship-building
- KPI achievement
- Labour market knowledge
- Organisational skills
- Caseload management
- Cultural sensitivity
- Inclusivity
- Arabic language proficiency
- Experience with CALD communities
- Experience with refugees
- Experience with people with disability or mental illness
- Experience in community advocacy
- Experience in social services
- Experience in disability support
- Experience in refugee settlement programs
Location
- Remote
- Hybrid
- Onsite
Work Type
- Full-time
- Permanent
- Temporary
Experience Level
- Not specified
Education Level
- Certificate IV in Employment Services (willingness to complete)
Salary/Compensations
- Up to $15,900 tax-free salary packaging for full-time employees.
- Up to $2,650 in meal and entertainment benefits through salary packaging.
Benefits
- Salary packaging options
- Meal and entertainment benefits
- Industry-leading flexible working arrangements
- 9-day fortnight for full-time employees
- In-house training and learning opportunities
- In-house wellbeing programs
About the Company
- SSI is a respected organisation committed to inclusive employment, professional growth, and community impact.
- SSI strives to be an inclusive workplace for all people.
- SSI is a Disability Confident Recruiter.
Equal Opportunity
- SSI welcomes and encourages applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.