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About the Role
Prepare meals, drinks, and provide heartfelt service to customers in state-of-the-art facilities. This role is crucial for creating refreshing, real experiences.
Responsibilities
- Prepare the cafe working area by cleaning equipment, utensils, and dishes.
- Prepare orders as per order slips, including drinks, smoothies, coffees, and healthy wraps and salads.
- Take orders from customers and provide exceptional customer service in a fast-paced cafe environment.
- Work collaboratively in a team with other crew members.
- Practice 'clean as you go' at all times and ensure consistently high hygiene standards.
- Stay informed about all cafe promotions, standards, and specifications.
- Monitor and replenish stock levels to ensure smooth service.
Requirements
- Aligned experience working as a cafe all-rounder for at least 1 year.
- Comfortable working with a 7-day rotating roster and non-traditional schedules.
- Ability to create refreshing experiences and guarantee a safe and presentable environment.
- People-focused, warm, honest, and genuine.
- Ability to work well under pressure.
- Self-assured, listens intently, and speaks eloquently.
- Comfortable communicating at all levels.
- Does not get flustered easily.
- Comfortable managing time and can be counted on to deliver.
- Has a can-do approach.
- Thinks on their feet.
- Comfortable with ambiguity and adapting to change.
Skills
- Food preparation
- Beverage preparation
- Customer service
- Teamwork
- Hygiene standards
- Stock management
- Communication
Location
- Sydney
- Melbourne
Work Type
- Full-time
Experience Level
- 1 year minimum experience as a cafe all-rounder
Benefits
- Complimentary membership access
- Discounted personal training
- Special deals with retail and service partners
- Confidential 24-hour support via employee assistance program
- Structured onboarding and training
About the Company
- Virgin Active Australia aims to inspire refreshing, real experiences in state-of-the-art facilities.
- The company's mission is to change people's lives for the better through wellness.
- They are part of the Virgin group of companies worldwide.
- Launched in 2008, they now have nearly 1,000 team members and are building iconic locations in Sydney and Melbourne.
- Their flagship Social Wellness Club features an 'all day concept' with a state-of-the-art gym, group exercise classes, reformer pilates, cold plunge, sauna, spa, recovery zones, business lounge, co-working spaces, and a health food café.