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About the Role

The Senior Manager, Strategy and Operations plays a critical role in enabling effective enterprise risk governance by supporting the Legal Risk and Governance - Risk function and the Group CRLO across regulatory, operational and accountability responsibilities. The role oversees key licence and accountability frameworks, including Financial Accountability and Fit and Proper regimes and coordinates regulatory reporting, external audits and governance activities. Through exceptional stakeholder engagement and disciplined execution, the role helps ensure AMP’s regulatory obligations are effectively maintained, embedded and delivered with confidence across the Group.

Responsibilities

Manage and maintain AMP’s regulatory governance registers, including licensed entities, accountable persons, responsible managers and fit and proper persons.
Lead the annual Fit and Proper attestation process across AMP licences, including oversight of mandatory training and ongoing compliance requirements.
Maintain accountability maps and accountability statements and manage updates and submissions to regulators via relevant reporting portals.
Support AMP’s obligations management framework, including oversight of LexisNexis obligations mapping into IRM systems and alignment of obligations to policies and controls.
Coordinate major external audits, including AFSL and 3PS Conglomerate audits, and triennial CPS/SPS220 and ICAAP reviews, managing auditor engagement, scope, documentation and stakeholder coordination.
Manage regulatory and statutory submissions, including annual ASIC funding business metrics, indicative levy, business sign-offs and submissions.
Oversee Compensation Scheme of Last Resort (CSLR) levies, including review, confirmation and payment processes.
Maintain the Group Delegations of Authority register, associated SharePoint content and supporting governance documentation on the Hub.
Review, update and maintain CRLO-owned policies, standards, procedures and methodologies, ensuring ongoing regulatory relevance and compliance.
Support the development of emerging risk capability, including AI risk and governance frameworks and horizon scanning of upcoming legislation and regulation.

Requirements

Relevant experience in risk management, compliance, internal / external audit, or assurance role preferably within financial services.
Good understanding of AFSL and license requirements.
Good understanding of the Fit and Proper and Financial Accountability Regimes and the compliance requirements.
Good understanding of the financial services industry.
Demonstrated experience in establishing and maintaining stakeholder relationships and an ability to engage stakeholders and a proven ability to manage change effectively.
Confident and credible influencer, able to engage peers and senior leaders to drive outcomes in a complex, matrixed environment.
Well-developed relationship-building and stakeholder management capabilities, communicating clearly and effectively across written, verbal and virtual channels to partner with others and support delivery.
Sound judgement and a customer-first mindset to day-to-day decision making.
Ability to foster a supportive environment for team members.
Comfortable setting clear goals, leading through others, and using effective leadership and coaching to drive performance and results.
Analytical and adaptable, able to work through complex issues and identify practical solutions that improve ways of working.
Highly organised with close attention to detail.
Ability to thrive in agile, fast-paced environments.
Flexibility to step beyond immediate remit when needed to support broader business outcomes.

Skills

Risk management
Compliance
Internal audit
External audit
Assurance
Financial services industry knowledge
AFSL and license requirements
Fit and Proper Regimes
Financial Accountability Regimes
Stakeholder engagement
Change management
Relationship building
Clear communication (written, verbal, virtual)
Sound judgement
Customer-first mindset
Leadership
Coaching
Analytical skills
Adaptability
Problem-solving
Organisational skills
Attention to detail
Agile methodologies
Flexibility

Location

Australia
New Zealand

Work Type

Full-time

Experience Level

Senior

Benefits

Opportunities to volunteer, fundraise and give back to the community.

About the Company

AMP is a financial services company that helps people with their banking, super, retirement and finances.
AMP has been operating for over 170 years.
AMP is undergoing a transformation with new leadership and thinking.
AMP is a nimbler business focused on redefining financial services.
AMP is dedicated to fostering inclusion, diversity, and a warm feeling of belonging.
AMP is committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people.

Equal Opportunity

We believe in the power of inclusion and diversity.
We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process.
We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.