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About the Role
We are seeking a Creative Director to lead creative for AI Experiences (AIX) at Microsoft. This role involves setting a visual and narrative point of view for how people experience AI and driving a team to execute this vision across product, marketing, campaigns, and live events. The ideal candidate is a hands-on maker with the taste of a world-class art director, storytelling instincts, leadership experience, and a strong connection to culture.
Responsibilities
- Set the creative vision for AI Experiences, including visual language, tone, and narrative point of view across product, brand, and marketing.
- Provide high-level art direction, shaping and elevating design work in visual identity, motion, typography, and UI.
- Remain hands-on with the creative craft, contributing directly to concepts and designs when necessary.
- Lead and grow a visually-focused creative team, including hiring, mentoring, and fostering a thriving environment for world-class visual work.
- Collaborate with Creative Strategy and Brand Writing leads to ensure cohesive development of strategy, words, and images.
- Build and leverage relationships with top-tier creative agencies, production partners, and talent.
- Ensure a consistent creative thread from product experience to marketing campaigns.
- Design across digital and physical mediums, including in-product moments, digital campaigns, launch events, and physical installations.
- Partner cross-functionally with product, engineering, research, and marketing leadership to align creative ambition with product reality.
- Represent the creative studio internally and externally, presenting work and advocating for craft.
Requirements
- Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 7+ years of experience in product or service design.
- OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 9+ years of experience in product or service design.
- OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).
- 5+ years of people management experience.
- 15+ years in design and art direction, including significant time as a creative leader (Creative Director, Executive Creative Director, or equivalent) at an agency, in-house studio, or brand.
- A distinctive visual point of view, demonstrated through a portfolio showing range across brand identity, digital product, campaign, and physical/experiential work.
- Ability to operate at both strategic and hands-on levels, from sketching to setting strategy with senior executives.
- Exceptional presentation skills and the ability to champion bold creative ideas with senior leadership.
- Strong sensibility for story and language.
- Experience leading and growing creative teams, including hiring, mentoring, and managing multidisciplinary talent.
- Comfort spanning product and marketing disciplines.
- Cultural fluency, demonstrated through active engagement with music, entertainment, fashion, or adjacent creative communities.
- Track record of shipping ambitious creative work at scale, ideally with public recognition.
- Comfort operating in a large, matrixed organization while protecting creative vision integrity.
- Experience directing creative for AI or emerging-technology products.
- A personal creative practice, project, or venture that signals genuine cultural engagement.
- Experience directing physical/experiential work, installations, events, retail, or spatial design.
Skills
- Art Direction
- Visual Design
- Brand Identity
- Digital Product Design
- Campaign Design
- Experiential Design
- Storytelling
- Team Leadership
- Mentoring
- Cross-functional Collaboration
- Agency Management
- Presentation Skills
- Cultural Fluency
- AI Product Design
- Emerging Technology Design
Location
- U.S.
- San Francisco Bay area
- New York City metropolitan area
Work Type
- Hybrid
Experience Level
- 7+ years
- 9+ years
- 15+ years
- 5+ years people management
Education Level
- Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field
- Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field
Salary/Compensations
- USD $165,600 - $296,400 per year (U.S. national range)
- USD $220,800 - $331,200 per year (San Francisco Bay area and New York City metropolitan area)
- USD $212,800 - $338,400 per year (U.S. national range)
- USD $236,000 - $370,800 per year (San Francisco Bay area and New York City metropolitan area)
Benefits
- Certain roles may be eligible for benefits and other compensation.
About the Company
- Hundreds of millions of people start their day with something AI Experiences (AIX) built: asking Copilot a question, searching on Bing, opening a new tab in Edge. AIX is the part of Microsoft that makes AI feel intuitive, useful, and people-first in all of those moments.
Equal Opportunity
- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.