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About the Role
At Flexport, we are building the unified Supply Chain Operating System for global trade. While traditional consulting firms deliver slide decks and walk away, Flexport’s Forward Deployed Consultants (FDCs) embed directly on the operational frontline alongside enterprise clients to architect, build, and deploy real-time supply chain solutions. Operating alongside a Forward Deployed Engineer (FDE), you are a technical subject matter expert sitting at the intersection of Operations Research, data science, supply chain strategy, and executive client delivery. You will embed with Fortune 500 retailers, high-tech manufacturers, and global brand leadership to audit complex logistics networks, identify multi-million-dollar cost leaks, and build executable optimization models that transform client supply chains. You will serve as the solution design lead across a set of Flexport capabilities: Order, booking, and shipment management, Transportation planning, consolidation, and exception management, Data integrations, workflow automation, and operational analytics. You won't just analyze data in a vacuum: you will write Python scripts, design supply chain algorithms, whiteboard architectures with C-suite leaders, and deploy live automated workflows that optimize cargo moving across ocean, air, and land networks.
Responsibilities
- Deploy directly to client headquarters and logistics hubs to map physical and digital processes, audit supply chain data, uncover root-cause bottlenecks, and quantify hard-dollar ROI across freight, tariffs, and inventory.
- Design, prototype, and scale mathematical supply chain models using Python, SQL, and proprietary tools. Focus on mode mix planning, 3D origin bin-packing, container payload balancing, dynamic safety stock, and supplier consolidation.
- Serve as the technical solution design lead across Flexport capabilities (Order & Shipment Management, Transportation Planning, Data Integration). Partner with FDEs and core engineering teams to turn your mathematical models into production workflows inside the Flexport Control Tower and Workflows platform.
- Partner with commercial teams to co-create high-impact client proposals. Translate complex data models into clear business stories, presenting ROI projections directly to executive stakeholders (COOs, CFOs, VPs of Supply Chain).
- Work side-by-side with frontline operations teams at ports, cross-docks, and client sites to validate models in live workflows, collect operational feedback, and ensure lasting adoption.
- Manage 90-day deployment sprints from start to finish—building project roadmaps, running data pipelines, eliminating roadblocks, and delivering measurable results against aggressive timelines.
- Rigorously monitor project metrics, measuring hard-dollar cost reductions (demurrage saved, modal savings, etc).
- Identify root causes of logistics losses, build reusable playbooks, and partner with product managers to transform solutions into permanent platform features.
Requirements
- BA/BS or higher in Industrial Engineering, Operations Research, Computer Science, Applied Physics, Supply Chain, or a related technical field.
- 4+ years of professional experience in supply chain management/consulting, logistics engineering, freight forwarding, or product management.
- Proficiency in Python, SQL, and data visualization tools (Looker, Tableau).
- Proven ability for systems-thinking to build decision-support systems, reason about end-to-end physical dependencies, and handle imperfect enterprise data.
- Demonstrated success overseeing project workstreams from problem definition through setting goals, prototyping, delivery management, risk management, adoption, and impact measurement.
- Outstanding interpersonal skills with the ability to whiteboard complex workflows, build deep trust with technical and business stakeholders, and push back constructively on the status quo.
- Willingness to get your hands dirty learning ground operations on-site at ports, warehouses, and client logistics hubs.
- Self-starter mentality, comfortable navigating high ambiguity, with a relentless bias toward action and value delivery. Strong attention to detail and proficient problem solving skills.
Skills
- Python
- SQL
- Looker
- Tableau
- Lean
- Six Sigma
- PMP
- Agile
- SCRUM
- Continuous Improvement
- global freight forwarding
- customs compliance
- TMS/WMS software
- SAP
- Oracle
- NetSuite
- Manhattan
- trade finance
Location
- San Francisco, CA
Work Type
- Onsite
- Hybrid
Experience Level
- 4+ years of professional experience
Education Level
- BA/BS or higher
Salary/Compensations
- $120,000—$144,000 USD
Benefits
- bonus
- equity
- comprehensive benefit offerings such as medical, dental, and flexible time off
About the Company
- At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
- The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Equal Opportunity
- All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.