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About the Role
As a Service Manager, you will assist the Area Manager with daily tasks including scheduling, coaching, warehouse organization, inventory management, and supporting garage door service work. You should be a master of ownership, lead by example, and have a bias for action.
Responsibilities
- Provide direct oversight and guidance to up to 20 field employees.
- Manage batch/deposits, track Divvy expenses, and purchasing.
- Track budgets and profit and loss statements.
- Monitor and manage the fleet.
- Order and organize non-inventory items.
- Audit inventory counts for accuracy and disposition discrepancies.
- Organize warehouse space and oversee cleaning duties.
- Maintain product, tools, equipment, and work area in a clean, orderly, and safe manner.
- Provide performance management guidance through weekly 1:1s and as needed.
- Manage hiring events, recruiting, interviewing, and employee onboarding/offboarding.
- Develop apprentices into technicians, technicians into senior technicians, and senior technicians into field supervisors.
Requirements
- Be nice.
- Minimum of 3 years managerial experience supporting and training a team.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Ability to comprehend, interpret, and apply applicable laws, guidelines, regulations, ordinances, and policies.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite or related software.
- Proficient in computer skills to learn and use the current CRM system (Service Titan).
- Must be able to lift up to 50 pounds at times.
Skills
- Scheduling
- Coaching
- Warehouse organization
- Inventory management
- Performance management
- Hiring
- Recruiting
- Interviewing
- Onboarding
- Offboarding
- Employee development
- Microsoft Office Suite
- Service Titan CRM
Location
- 40 markets+ across 20 states
Work Type
- Full-time
Experience Level
- Minimum of 3 years managerial experience
Benefits
- Medical
- Dental
- Vision
- 401K
- Paid Time Off
- Weekly Pay
- Internal Promotion opportunities
- Company swag
About the Company
- A1 Garage Door is the largest residential garage door service company in North America.
- Founded in 2007, the company operates in 40+ markets across 20 states.
Equal Opportunity
- A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression.
- We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.