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About the Role

Leads the design, delivery, and evolution of AI-enabled, cloud-native platforms on AWS, with ownership of DevOps and modern engineering practices and strong expertise in eCommerce and retail. This role partners with Brand, Digital, Product, and IT stakeholders to define and execute technology strategies that leverage AI, cloud, and automation to improve customer experience, operational efficiency, and speed to market.

Responsibilities

Lead the design and delivery of scalable systems, APIs, and microservices for customer-facing and enterprise platforms
Drive the development of next-generation, scalable, composable eCommerce platforms supporting omnichannel experiences
Build reusable platforms and services that accelerate product development
Promote best practices across architecture, coding standards, and CI/CD
Drive adoption of AI-powered capabilities, including Generative AI use cases such as personalization, search, and conversational experiences
Partner with data and analytics teams to integrate AI into products and workflows
Support deployment and continuous improvement of AI solutions in production
Guide modernization using cloud-native architectures, microservices, and event driven patterns
Define API-first integration patterns that enable scalable, flexible, and composable systems
Ensure platforms are modular and aligned with evolving business needs
Introduce tools and practices to improve engineering productivity, quality, and reliability
Promote DevOps best practices and continuous improvement across development and operations
Contribute to platform, AI, and composable commerce technology roadmap and innovation initiatives
Evaluate emerging technologies and support practical adoption
Lead and develop engineering teams, supporting hiring, growth, and a culture of accountability and learning
Manage vendors
Govern the SDLC
Ensure delivery alignment across teams
Lead regular operational and strategic reviews with engineering and business stakeholders

Requirements

10+ years of experience in software or platform engineering
3+ years in leadership roles
Experience leading teams and working with cross-functional stakeholders and partners
Familiarity with DevOps and modern software delivery practices
Experience building and operating applications on AWS or similar cloud platforms
Solid understanding of backend systems, APIs, and distributed architectures
Exposure to microservices and cloud-native development
Experience supporting or integrating AI/ML capabilities in production environments
Familiarity with applying AI to customer experience or engineering productivity
Ability to align technology solutions with business goals
Experience supporting modernization or platform transformation initiatives
Understanding of eCommerce or retail environments, including digital customer experiences
Experience with AWS services (compute, storage, databases, APIs) and scalable system design
Familiarity with API-driven and modular architectures
Experience with CI/CD pipelines and infrastructure as code (e.g., Terraform, CloudFormation)
Awareness of cloud security, governance, and compliance best practices
Courage
Creativity
Customer Focus
Dealing with Ambiguity
Drive for Results
Interpersonal Savvy
Learning on the Fly
Strategic Agility
Developing Direct Reports and Others
Building Effective Teams

Skills

AI
Cloud-native platforms
AWS
DevOps
eCommerce
Retail
Personalization
Search
Chat agents
Automation
CI/CD
Cloud security
Governance
Performance optimization
Vendor management
SDLC governance
Microservices
Event-driven patterns
API-first integration
Generative AI
Infrastructure as code
Terraform
CloudFormation

Location

Remote

Work Type

Full-time

Experience Level

Director
10+ years of experience
3+ years of leadership experience

Salary/Compensations

$190,000.00-$225,000.00

Benefits

Medical insurance
Dental insurance
Vision insurance
401 (K)
Paid Paternity and Maternity leave
Commuter Benefits
Disability insurance
Tuition assistance

About the Company

Tapestry, Inc. is a global house of brands – Coach and Kate Spade New York – built by unconventional entrepreneurs and unexpected solutions.
We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.
At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed.
We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Equal Opportunity

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.
All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.
These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs.
If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com.