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About the Role
This role initiates and defines Big Leap Health's Strategy & Ops function, reporting directly to the CEO. The position involves tackling high-priority, undefined problems, developing strategic recommendations, and executing plans. It's ideal for individuals who prefer owning outcomes over workstreams and are keen to understand the scaling of a healthcare technology company.
Responsibilities
- Define and build the Strategy & Ops function.
- Report on monthly priorities to the CEO.
- Manage the company's planning cadence and leadership alignment on quarterly goals.
- Engage with payer network teams.
- Recruit clinicians for the medical advisory board.
- Rebuild financial models based on operational data.
- Evaluate and improve Go-To-Market (GTM) motions and sales processes.
- Develop and present strategic recommendations and execution plans.
- Potentially build and lead a team as the function grows.
Requirements
- 6–10 years of full-time experience.
- Experience at a fast-growing, VC-backed early-stage startup.
- Ability to build financial models in spreadsheets from raw data and defend assumptions.
- Proficiency in turning ambiguity into actionable plans and executing them.
- Comfortable engaging in external conversations with stakeholders like payers, psychiatrists, and clinic owners.
- Strong written and verbal communication skills, capable of producing board memos and payer pitches.
- Demonstrated ownership mentality, entrepreneurial instincts, and a sense of urgency.
- Familiarity with the modern AI stack.
- Experience in digital health or a proven ability to quickly learn new sectors.
- Genuine interest in the future of mental healthcare treatment.
- Ability to thrive in a fast-paced, high-performance culture.
- Experience in a hybrid work environment.
- Preferred: Digital healthcare startup experience.
- Preferred: Consulting, banking, or investing background combined with operating experience.
- Preferred: Exposure to payer contracting, reimbursement, or revenue cycle management.
- Preferred: Experience managing or mentoring junior team members.
Skills
- Analytical skills
- Financial modeling
- Strategic planning
- Problem-solving
- Communication (written and verbal)
- Presentation skills
- Stakeholder management
- AI stack knowledge
- Adaptability
- Leadership potential
Location
- NYC area
Work Type
- Hybrid
- 3+ days in-person required
Experience Level
- 6-10 years
- Early-stage startup experience
- Potential for management/mentorship
Salary/Compensations
- $130,000 - $180,000
Benefits
- Industry-leading cash compensation
- Generous equity
- Health, dental, and vision benefits
- New Macbook
- Modern software stack
About the Company
- Big Leap Health is transforming interventional psychiatry practices by powering TMS and Spravato services through clinical expertise, technology, and payer integration to enhance mental healthcare accessibility.
- The company is building the infrastructure for next-generation in-person behavioral health, aiming to replace administrative complexities with a data-driven operating system.
- Big Leap Health has secured over $10M in funding from venture capitalists and angel investors and is experiencing rapid growth with numerous clients nationwide.
Equal Opportunity
- Big Leap Health is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace.
- The company encourages applications from all qualified individuals regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.