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About the Role

Join our mission to continuously move science forward, innovate, and advance all aspects of our business to improve the health and safety of our communities and lives. This role offers a pathway to becoming a Project Coordinator 2 or a Team Lead.

Responsibilities

• Organize client requests and project documents
• Maintain user database to ensure project accuracy
• Act as a liaison for project needs and provide guidance for the client
• Direct client calls and requests to the appropriate department
• Schedule and input bottle orders based on client sampling needs
• Assist in developing project objectives, logistics, and other requirements
• Interpret and apply department policies, taking into account applicable laws and regulations
• Contribute to the overall department efficiency, effectiveness, and productivity
• Work collaboratively across departments and adapt to a wide range of responsibilities as business needs evolve

Requirements

• Associates degree or higher a plus but not required
• 2+ years of customer service experience
• Demonstrates progression of self-management abilities
• Microsoft Outlook and basic data entry skills

Skills

• Energetic and positive outlook
• Ability to work independently and collaboratively
• Strong client and relationship management
• Ability to work constructively and under pressure

Work Type

• Full-time

Experience Level

• 2+ years

Education Level

• Associate's degree or higher

Salary/Compensations

• $20.00 per hour

Benefits

• Competitive salaries
• Medical, dental, vision
• 401K retirement savings plan (100% vested immediately in the employer match)
• Life, disability and voluntary benefits
• Paid time off for holiday, sick and vacation days
• HSA
• Wellness program
• Flexible spending accounts
• Tuition reimbursement
• Employee Assistance program
• Parental leave
• Optional legal coverage and ID theft

About the Company

• At Pace®, everything we do is built upon an unwavering commitment to making the world a safer, healthier place.
• Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone.
• We’re seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve.
• If you’re looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace® could be the perfect place for you.

Equal Opportunity

• Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.