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About the Role

We are seeking Document Control Managers to support large, heavy-civil infrastructure programs. These roles oversee the full document control function, ensuring accurate, timely, and compliant information flow across all phases of project delivery. This posting is for future roles, and we accept applications and conduct interviews in advance of upcoming hiring needs.

Responsibilities

• Provide leadership and oversight of document control functions across complex infrastructure programs.
• Develop and deliver document control training and onboarding for project personnel and internal teams.
• Ensure adherence to document control policies, contract requirements, retention schedules, and ISO standards.
• Oversee the document lifecycle across all project phases, ensuring version control, metadata accuracy, and audit readiness.
• Refine and standardize procedures, leading continuous improvement initiatives and supporting system automation.
• Administer the enterprise document management system(s), including permissions, access control, and issue resolution.
• Collaborate with project management, design, construction, legal, and QA teams to ensure document workflows support program goals and regulatory obligations.
• Track key project deliverables per contract terms, ensuring timely receipt, review, and distribution of submittments, RFIs, correspondence, and record documents.
• Monitor and report KPIs, document status, and outstanding actions to senior leadership.
• Support internal and external audits by maintaining organized, accurate, and accessible documentation.
• Respond to documentation requests from agencies, contractors, and stakeholders in a timely and professional manner.
• Support meeting agenda preparation, minutes, and other administrative tasks as needed when serving as the sole document control resource on a project.

Requirements

• Bachelor’s degree in engineering, construction management, business administration, project management, or related field, or equivalent combination of education and experience.
• 10+ years of hands-on document control or similar experience on large (>$500M), complex, heavy-civil infrastructure projects.
• Strong experience working with a variety of construction and project-related documents, including drawings, RFIs, submittals, and correspondence.
• Familiarity with ISO-based document control standards, guidelines, and best practices.
• Advanced proficiency with industry standard enterprise document control systems and advanced version control (e.g., SharePoint, e-Builder, Procore, Aconex, Asite, etc.).
• Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).
• Master's degree in engineering, construction management, business administration, or project management.
• Experience working in document control on complex, heavy-civil highways, roads, bridges, transit (including rail and bus), aviation (international airports) and water projects.
• Experience in multiple phases of the project lifecycle (e.g., predesign, design, procurement, construction, and post-construction).
• Expertise with ISO-based document control standards, guidelines, and best practices.
• Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.

Skills

• Advanced problem-solving and decision-making capabilities.
• Advanced interpersonal and communication skills, both written and verbal.
• Advanced organizational and process improvement skills and attention to detail.
• Strong collaboration skills.
• Ability to manage multiple tasks, prioritize work, and escalate issues appropriately.
• Attention to detail and ability to analyze and interpret data.

Experience Level

• 10+ years of experience

Education Level

• Bachelor's degree
• Master's degree

Salary/Compensations

• $120k-$180k/year ($57-$86/hour)

Benefits

• Unlimited flexible time off
• Paid holidays
• Paid parental leave
• Health, dental, and vision insurance
• Flexible spending accounts (healthcare and dependent or elder care)
• Long-term disability insurance
• Short-term disability insurance
• Life insurance and accidental death and dismemberment
• 401(k) plan with guaranteed employer contribution
• Formal career planning and development program
• $2,500 annually toward professional development
• Wellness program with monthly wellness stipend
• Company cell phone or cell phone plan reimbursement
• Free personalized meal planning and nutrition support with a registered dietitian
• Free personal financial planning services
• Employee assistance program
• Employee discounts
• Employee referral bonus

About the Company

• Luster is committed to creating an inclusive work environment with a diverse workforce.
• This employer participates in E-Verify.
• The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.