Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Account Manager is responsible for managing relationships with key preferred Partners in the 4 Verticals (H&R, Cruise, D&E and Alliances). Responsibilities include achieving annual company and department sales targets, growing and deepening relationships, and increasing Preferred Partner visibility within the Virtuoso Network.

Responsibilities

• Achieve Key Performance Indicators (KPIs) including Revenue Performance and marketing/event attendance sales goals.
• Create and maintain robust Partner Briefs with strategic S.M.A.R.T objectives for each account.
• Enter Sales Activities in CRM for global visibility.
• Implement action plans with partners to achieve KPIs.
• Work within the assigned budget to achieve strategic objectives.
• Collaborate with partners on business planning to develop growth and profitability plans.
• Educate, advocate for, and train partners on Virtuoso products, services, and events.
• Maintain and monitor the health of the existing partner portfolio and report concerns.
• Manage and grow strong partner relationships to achieve shared strategic goals.
• Increase travel partner sales and engagement, identifying and engaging inactive partners.
• Represent Virtuoso at industry trade shows, conferences, and meetings.
• Assist in Event Management, including registrations, waitlists, and partner priorities.

Requirements

• Demonstrated ability to contribute to successful team performance.
• Awareness of current business trends.
• Ability to collect and analyze information, problem solve, and make decisions.
• Agility and drive to inspire a win-win-win environment and deliverables.
• Proficient in Microsoft Office Suite.
• Project management skills.
• Excellent communications and presentation skills.
• Results-oriented with a focus on commercial delivery.
• Strong quality service attitude and approach.
• Self-motivated and energetic.
• Champion of company goals and objectives.
• Marketplace Awareness – Current business trend knowledge.
• Intermediate Analytical Skills– Ability to collect and analyze information, problem solve, and make decisions.
• Collaboration – Strong skills in inspiring the win-win-win.
• Self-Starter - Ability to work independently.

Skills

• Microsoft Office Suite
• Project management
• Communication
• Presentation
• Analytical Skills
• Collaboration
• English
• French
• German

Location

• North America
• Latin America
• Caribbean
• Europe
• Asia-Pacific
• Africa
• Middle East

Work Type

• Full-time
• Travel required approximately 20% - 35% of the time
• Travel will be entirely in region

Experience Level

• 2-4+ years’ experience

Education Level

• Bachelor’s degree in Business, Marketing or related field preferred

About the Company

• Virtuoso® is the leading global travel agency network specializing in luxury and experiential travel.
• This by-invitation-only organization comprises over 1,200 travel agency locations with more than 20,000 travel advisors in 54 countries.
• Drawing upon preferred relationships with over 2,300 of the world’s best hotels and resorts, cruise lines, airlines, tour companies and premier destinations, the network provides exclusive amenities, rare experiences and privileged access.
• Normalized annual sales of (U.S.) $28-$32 billion make Virtuoso a powerhouse in the luxury travel industry.