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About the Role
A Client Care Specialist 2 (CCS2) contributes to AHF by embodying our commitment to excellence in patient care and operational efficiency. CCS2s play a pivotal role in ensuring seamless operation of our healthcare and wellness center and that our patients receive the best client experience and the highest standard of care. You will be a passionate advocate for our top initiatives.
Responsibilities
- Seamlessly transitioning between clinical, HIV/STD testing, administrative, and front office roles.
- Performing medical assistant clinical functions including phlebotomy and HIV/STD testing.
- Performing administrative duties including front office operations, processing patient referrals, and identifying and verifying insurance coverage.
- Actively participating in cross-functional rotations.
- Collaborating with other AHF employees and departments.
Requirements
- Must bring a copy of your resume to the hiring event.
- Must ask for Angela upon arrival at the hiring event.
- RSVP directly to angela.olsen@ahf.org.
Skills
- Adaptability
- Cross-functionality
- Client experience
- Patient care
- Operational efficiency
- Phlebotomy
- HIV/STD testing
- Administrative duties
- Front office operations
- Processing patient referrals
- Identifying and verifying insurance coverage
- Collaboration
Location
- 91-30 Van Wyck Expy, Jamaica, NY 11418
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- Valid Medical Assistant Certificate or Diploma
- National MA licenses preferred
About the Company
- Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation.
- Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay.
- Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.
- AHF has a collaborative organizational structure where staff are accountable to multiple leaders.
- AHF Core Values: Patient-Centered, Value Employees, Respect for Diversity, Nimble, Fight for What’s Right.