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About the Role

The Vice President Digital Experience and Creative Services will provide strategic leadership and operational oversight for CPG’s digital experience and creative services functions. This role is accountable for brand standards, design quality, and user experience across all channels, managing creative functions and web experience teams.

Responsibilities

• Interact with senior management, clients, and others on matters related to web and online service delivery strategy.
• Work with business unit and corporate unit executives to develop web and online service delivery strategy and roadmaps.
• Serve as “voice of the audience” and SME in all discussions of web strategy for cpg.org, the intranet, and self-service applications.
• Serve as subject matter expert in design, usability, and accessibility of websites, service portals, and web-based applications.
• Provide creative direction, critique, and final quality oversight for digital and visual work.
• Own, maintain, and enforce CPG brand and graphic standards across all organization communications.
• Provide hands-on creative leadership, design guidance, and governance for communications design.
• Develop user interface, user experience, and multimedia designs and standards for websites and web-based applications.
• Lead visual storytelling initiatives, including video production, event and individual photography, and multimedia content.
• Oversee and govern the CPG photo and media library, establishing standards, workflows, and usage guidelines.
• Provide strategic direction and oversight across all digital assets to ensure a consistent and engaging experience.
• Act as business owner and/or key stakeholder for various client and employee online services.
• Oversee publishing governance for website and intranet content in partnership with CCS Editorial.
• Own the delivery, optimization, and performance measurement of email communications.
• Oversee process, production, and workflow for web and creative projects and deliverables.
• Partner and collaborate with the CCS Editorial team to ensure web and content strategies are synergistic.
• Direct, mentor, and develop multidisciplinary teams across creative services, design, UX, and digital production.

Requirements

• Demonstrated career experience leading creative design and digital experience teams.
• Direct responsibility for visual systems, web design, and user experience outcomes.
• Strong design sensibility, with the ability to evaluate creative work and provide actionable feedback.
• Uphold a high standard of visual and interaction quality.
• Outstanding written and verbal communications.
• Strong interpersonal and relationship-building skills.
• Exemplary leadership, staff coaching, and team development skills with a strong executive presence.
• Impeccable judgment and attention to detail.
• Ability to align on strategic vision and execute corporate goals and initiatives.
• Ability to make broad-ranging and sound decisions with limited information and time.
• Knowledge and understanding of CPG’s lines of business, operations, and its products, programs, and services is a plus.
• Must maintain a professional, compassionate, and trustworthy work environment.
• Requires regular in-person, on-site interaction with colleagues for relationship building and collaboration.

Skills

• Technology fluency, including AI literacy.
• Ability to understand, evaluate, and guide the responsible application of digital and AI‑enabled tools in creative and user experience contexts.
• Strong design sensibility.
• User-centered thinking.
• Knowledge of best practices with current and emerging technologies, including AI, in online services, marketing communications, and creative operations.
• Knowledge of service delivery trends, usability, accessibility, and interface standards.

Location

• Midtown Manhattan

Work Type

• Hybrid

Experience Level

• 10+ Years of relevant work experience
• 5+ years of management experience
• Experience presenting to Executive-level (C-suite)

Education Level

• MBA/post-graduate degree preferred. Combination or education and experience considered

Salary/Compensations

• $175,000 - $219,000

Benefits

• Medical (including Vision)
• Dental
• Employer funded defined benefit pension plan (five year vesting)
• Employee Life Insurance
• Spouse and Dependent Life Insurance
• Accidental Death and Dismemberment (AD&D) Insurance
• Short-Term Disability (STD) coverage
• Long-Term Disability (LTD) coverage (elected as either pre-tax or after-tax)
• Business Travel Accident Insurance
• Worker’s Compensation
• Employee Assistance Program
• Retiree health insurance (eligible after 10 years)
• Retiree life insurance
• 401(k) with matching contributions (immediate vesting)
• Flexible Spending Accounts (FSAs)
• Commuter Benefits
• New York’s 529 College Savings Program (NY State residents)
• Educational Assistance Program
• Parental Leave
• Vacation, Sick, Personal and Holidays
• Discretionary annual incentive program

About the Company

• Church Pension Group (CPG) is a financial services organization that serves the Episcopal Church.
• CPG was founded in 1917 to provide pension benefits to eligible clergy of the Episcopal Church.
• CPG's mission has expanded to include life and disability insurance, health benefits, property & casualty insurance, and publishing.
• Content & Creative Services (CCS) is responsible for creating compelling communications that support CPG's strategic plan and its three lines of business.
• CCS uses traditional and digital media to give voice to CPG's work by broadcasting key messages, developing curricula, sharing information, and helping business partners drive engagement with CPG's products, programs, services, and careers.

Equal Opportunity

• CPG is an equal opportunity employer.
• We are committed to fair hiring practices and do not discriminate against job applicants or employees based on any protected characteristics.
• We also celebrate diversity and are committed to creating an inclusive environment for all employees.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• As a general policy, CPG does not sponsor visas.