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About the Role
As a Sales Associate, you will deliver an exceptional client experience, build strong customer relationships, and provide personalized styling. You will also contribute to daily store operations, maintain visual standards, and share product knowledge to inspire confidence and self-expression through style.
Responsibilities
- Create a welcoming, elevated shopping experience with expert fashion advice.
- Style clients with personalized wardrobe selections and full-range product recommendations.
- Build and maintain a client book, fostering long-term relationships.
- Encourage repeat visits through personalized follow-ups and exclusive offers.
- Share insights on collections, craftsmanship, and brand heritage.
- Guide clients through their shopping journey, ensuring a meaningful brand connection.
- Support daily operations, including visual merchandising and floor maintenance.
- Ensure stock is replenished and the store remains organized and inviting.
- Drive sales, achieve personal and team goals, and support a thriving workplace culture.
- Work closely with the team to create a motivating, results-oriented environment.
- Address customer concerns professionally, ensuring satisfaction and long-term loyalty.
- Provide solutions that enhance the overall client experience.
Requirements
- 1+ years of customer service or retail experience, preferably in a fashion-forward environment.
- Passionate about styling, fashion, and delivering an exceptional client experience.
- A strong communicator—friendly, engaging, and skilled at building relationships.
- A team player with a positive, solution-oriented mindset.
- Adaptable and flexible to thrive in a fast-paced retail setting.
- Flexible availability, including evenings, weekends, and holidays, is required.
Skills
- Styling
- Customer service
- Retail experience
- Fashion knowledge
- Communication
- Relationship building
- Teamwork
- Problem-solving
- Visual merchandising
- Social media savvy (a plus)
Location
- Bloomingdales, Garden City, NY
Work Type
- Full-time
Experience Level
- 1+ years of experience
Salary/Compensations
- $18.50 - $20.50 USD per hour
Benefits
- Competitive base hourly pay
- Individual commission
- Sales incentives
- 50% shopping discount
- Seasonal wardrobe offering
- Cell phone contribution
- Health insurance
- Dental insurance
- Life insurance
- Disability coverage
- Employer-matched 401(k)
- Paid time off (vacation, sick time, holidays)
- Paid parental leave
- Pet benefits
- Employee Assistance Program (EAP)
- MAVEN Family Planning
- Product knowledge training
- Industry insights
- Retail Stylist Program
- Mentorship
- Professional development support
About the Company
- SMCP embodies Parisian elegance with brands Sandro and Maje, offering accessible luxury, high-fashion designs, and sustainability.
- Operating in over 47 countries, SMCP is financially stable and experiencing growth.
- The company culture emphasizes engagement, inclusivity, and corporate social responsibility.
- SMCP aims to meet ambitious sustainability goals by 2030.
- Collections blend casual elegance and evening sophistication for style-conscious individuals.
- SMCP is a forward-thinking company where innovation and sustainability converge.
- The company focuses on growth, stability, and internal mobility.
- SMCP offers a culture that fosters creativity, engagement, and career opportunities.
- Brands Sandro and Maje combine timeless Parisian style with a contemporary edge.
- SMCP is an evolving story where passion, creativity, and sustainability are paramount.