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About the Role
Our Engineering team creates innovative product experiences that power personalized marketing at massive scale. We develop cutting-edge applications and systems that process 100s of billions of messages and events per year, enabling marketers to connect effectively with hundreds of millions of consumers. Joining our team offers a high-growth career opportunity to work with some of the world’s most talented engineers in a high-performance and high-impact culture. As a Senior Software Engineer in our Intelligent Messaging, you will pioneer the future of personalized 1:1 marketing by architecting robust, scalable backend systems powered by advanced AI and LLMs, including cutting-edge Generative AI and GPT technologies. Collaborating with top-tier engineers, data scientists, product managers, and designers, you’ll craft the foundation and reshape the platform of multi-channel messaging experimentation to support innovative, AI-driven applications that empower marketers to forge deep, meaningful connections with consumers at scale. Your impactful work will drive the delivery of billions of tailored messages, transforming consumer shopping experiences and fueling success for the world’s leading brands.
Responsibilities
- Develop and maintain scalable backend systems for our customer-facing products, ensuring high performance and reliability.
- Collaborate with cross-functional teams to build applications that support multi-channel communications for marketers.
- Implement and optimize systems that process and deliver billions of messages daily.
- Improve code quality through code reviews, testing, and advocating for best practices.
- Identify and address technical debt to ensure the long-term health of our codebase.
- Drive architectural design and technical decisions, and stay current with emerging technologies to enhance our products.
Requirements
- 5+ years of professional experience in software development focusing on backend systems.
- Proficiency in Java, Python, or Go, with a strong understanding of object-oriented programming.
- Experience building and maintaining scalable, high-performance applications.
- Proven ability to collaborate effectively with cross-functional teams.
- Solid understanding of software development best practices, including code reviews, writing tests, and continuous integration.
Skills
- Service-oriented architecture
- Distributed systems
- AWS services
- Cloud infrastructure
- Databases (DynamoDB, Postgres, Redis)
- Messaging systems
- Streaming platforms (Kafka, Pulsar)
- Frontend development (React, TypeScript)
- DevOps practices
- Docker
- Kubernetes
- Java
- Python
- Go
- Object-oriented programming
- React
- TypeScript
- GraphQL
- Storybook
- Radix UI
- Vite
- esbuild
- Playwright
- Machine learning models
- Metaflow
- HuggingFace 🤗
- PyTorch
- TensorFlow
- Pandas
Location
- New York City
- San Francisco
- London
- Sydney
Work Type
- Full-time
- Distributed global workforce
Experience Level
- Senior
Salary/Compensations
- $190,000 - $230,000 annually
Benefits
- Equity
- Health & wellness
- Competitive perks
About the Company
- Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect.
- We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships.
- By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
- Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries.
- Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
- With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture.
- We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!
- Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS.
- Infrastructure tooling includes Istio, Datadog,Terraform, CloudFlare, and Helm.
- Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS.
- Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
- Our automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas.
- Attentive Company Values
- Default to Action - Move swiftly and with purpose
- Be One Unstoppable Team - Rally as each other’s champions
- Champion the Customer - Our success is defined by our customers' success
- Act Like an Owner - Take responsibility for Attentive’s success
- Learn more about AWAKE, Attentive’s collective of employee resource groups.
Equal Opportunity
- Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds.
- Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics.
- We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.
- Attentive is also committed to providing reasonable accommodations for candidates with disabilities.
- If you need any assistance or reasonable accommodations, please let your recruiter know.