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About the Role

The Workplace Experience (WX) team is responsible for the design, build, and operations of all Snap workspaces globally. Our mission is to help Snap get together and get to work, balancing diverse employee needs for collaboration, socialization, and concentration. We support safe, healthy, and sustainable lifestyles and build community.

Responsibilities

• Partner with third-party facilities/workplace teams, HR, Procurement, Finance, Security, IT, and business leaders to provide services and programs that exemplify Snap’s values.
• Champion the food program experience for employees across AMER East, ensuring high standards and compliance with policies.
• Partner with internal and external teams to support onsite food delivery through various modes, including onsite cafes, catering, and food delivery credits.
• Create and implement efficient procedures for program activation and compliance, tailored to regional and local contexts.
• Manage projects to enhance the food program experience, including cafe operations, catering, food delivery programs, and Micro Kitchens.
• Utilize food operations satisfaction surveys to develop action plans for optimizing the food program.
• Coordinate service delivery, financial management, and support high-touch spaces with regional operations managers.
• Develop and manage annual operating budgets, including forecasting, financial variance tracking, and operational expenses.
• Manage procurement processes such as Requests for Proposal (RFP), including scope, pricing, supplier selection, and ongoing management.
• Forge and maintain strong relationships with stakeholders and business leaders to enhance regional and local food programs.
• Ensure vendors and contractors deliver services in line with contracts and standards.
• Participate in designing and launching new or refreshed regional food service spaces.

Requirements

• Possess a self-motivated work ethic with a sense of urgency, capable of thriving in a fast-paced environment.
• Extremely detail-oriented with exceptional organizational skills.
• Excellent communication abilities, both written and verbal, with the capacity to engage effectively with internal and external stakeholders.
• Strong financial skills, including the ability to review, analyze, and report on financial documents and pro formas.
• Capable of managing large-scale projects while paying attention to fine details.
• Proven ability to initiate, drive, and complete projects with minimal guidance, demonstrating both independence and collaborative team skills.
• A self-starter with creative thinking skills and a solid decision-making ability.
• Skilled in building relationships at all organizational levels and embodying Snap values.
• A process-driven mindset with a proven track record in identifying operational gaps and implementing innovative solutions.
• Experience in managing regional food operations and utilizing workplace, facilities, and space management systems is preferred.
• Should have a passion for Snapchat!

Skills

• Program management
• Financial stewardship
• Cafe operations
• Food/cafe start-up requirements
• Relationship building
• Project management
• Financial analysis
• Communication
• Organization
• Process improvement

Location

• Americas East
• Onsite

Work Type

• Onsite
• Full-time

Experience Level

• 5+ years of relevant program management experience

Education Level

• Bachelors or equivalent years of experience

Salary/Compensations

• Zone A (CA, WA, NYC): $107,000-$161,000 annually
• Zone B: $102,000-$153,000 annually
• Zone C: $91,000-$137,000 annually

Benefits

• Paid parental leave
• Comprehensive medical coverage
• Emotional and mental health support programs
• Compensation packages that let you share in Snap’s long-term success (RSUs)

About the Company

• Snap Inc. is a technology company that believes the camera presents the greatest opportunity to improve the way people live and communicate.
• Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.
• The Company operates Snapchat, Specs Inc., Bitmoji, Saturn, and other digital services.

Equal Opportunity

• Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.
• EOE, including disability/vets.
• We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law.