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About the Role
The Innovation Enablement Manager will execute strategies to drive adoption and engagement of the Firm's practice innovation initiatives, including new technologies and AI-enabled solutions. This role ensures optimal user experience and adoption of new software and processes, guiding attorneys through changes in legal service delivery.
Responsibilities
- Develop and execute strategies that advance firm innovation priorities, including new and existing technologies, AI-enabled solutions, and organizational transformation initiatives.
- Translate strategic objectives into actionable plans, roadmaps, engagement approaches, implementation strategies, and success measures.
- Coordinate cross-functional efforts across firm teams and stakeholders to support alignment, successful delivery, and measurable outcomes.
- Establish consistent frameworks and best practices that enable effective execution, scalability, and continuous improvement across innovation initiatives.
- Develop and support adoption, communications, and engagement strategies that enable successful implementation and sustained use of new technologies and AI solutions across the Firm.
- Create messaging, engagement materials, and enablement resources, including presentations, newsletters, FAQs, digital guides, and best practices.
- Design and coordinate scalable learning experiences, including training programs, workshops, webinars, and showcases across practice groups, offices, and geographies.
- Identify and cultivate a network of change champions across practice groups and offices to extend adoption efforts and surface ground-level feedback.
- Analyze adoption trends, user sentiment, and engagement data to identify insights and inform recommendations, communications strategies, and future initiatives.
- Track and report on adoption, engagement, and satisfaction metrics, presenting findings and recommendations to Innovation leadership.
Requirements
- Bachelor's degree preferred.
- At least eight (8) years of related work experience.
- Excellent analytical skills.
- Creative thinker.
- Background knowledge of innovation, change, and project management protocols advantageous.
- Advanced knowledge of Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, OneDrive, and SharePoint).
- Advanced knowledge of eLearning software, including video creation and online training tools.
- Advanced knowledge of desktop productivity and document management software.
- Experience with macOS preferred.
- Excellent written and verbal communication skills.
- Strong organizational skills.
- Strong motivational, presentation and people skills.
- Strong relationship-building capabilities.
- Ability to prioritize and work effectively in a fast-paced and changing environment.
- Ability to work flexible and/or fluctuating work hours.
- Ability to work independently and under own direction and initiative.
- Ability to learn new concepts and skills quickly.
- Occasional travel required.
- Experience analyzing user adoption, engagement, or satisfaction data to inform recommendations.
- Familiarity with legal industry innovation, technology, or AI-enabled solutions preferred.
Skills
- Microsoft 365 applications
- eLearning software
- video creation
- online training tools
- desktop productivity software
- document management software
- macOS
- change management
- project management
- analytical skills
- communication skills
- organizational skills
- motivational skills
- presentation skills
- people skills
- relationship-building capabilities
Experience Level
- At least eight (8) years of related work experience
Education Level
- Bachelor's degree preferred
Benefits
- Wellness program supports physical, emotional, mental, and financial health.
- Emphasis on work-life balance.
About the Company
- McDermott Will & Schulte is a leading global law firm with over 1,700 lawyers and 1,400 business professionals.
- Recognized as a top workplace by USA Today, Fortune, The American Lawyer, Vault, and Great Place to Work.
- Celebrates excellence, collaboration, and community.
- Invests in and accelerates employee careers.
- Fosters an award-winning culture that prioritizes warmth and authenticity.
- Encourages diverse perspectives and provides opportunities for career growth.
- Supports employee well-being both in and out of the office.