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About the Role

The Sales Associate/Teammate is responsible for supporting daily store operations by managing inventory, fulfilling customer orders, maintaining merchandise standards, and assisting with customer service needs. This role plays a key part in ensuring the store remains organized, efficient, and ready to provide an exceptional experience for athletes.

Responsibilities

• Support daily store operations by completing inventory, fulfillment, and merchandise processing activities accurately and efficiently.
• Receive, organize, stock, and replenish merchandise to maintain inventory accuracy and store readiness.
• Process customer purchases, returns, and exchanges while operating the cash register and following transaction procedures.
• Fulfill online and in-store customer orders while ensuring accuracy and timely completion.
• Assist customers by providing product information, answering questions, and delivering a positive shopping experience.
• Maintain an organized sales floor, backroom, and work areas according to company standards.
• Collaborate with store leadership and team members to achieve operational goals and support overall store success.
• Follow company policies, safety procedures, and service standards while contributing to a positive team environment.

Requirements

• High School Diploma or equivalent preferred.
• Previous retail, sales, hospitality, or customer-facing experience preferred.
• Strong customer service, communication, and interpersonal skills.
• Ability to provide a positive and welcoming experience for customers and team members.
• Ability to operate a cash register and accurately process transactions.
• Ability to work in a fast-paced environment while managing multiple tasks.
• Strong attention to detail with the ability to maintain inventory accuracy and organization.
• Dependable, team-oriented, and adaptable with a willingness to learn.
• Ability to work collaboratively and follow company policies and procedures.
• Passion for sports, apparel, customer service, or helping others achieve their goals preferred.

Skills

• Customer service
• Communication
• Interpersonal skills
• Cash register operation
• Transaction processing
• Inventory management
• Order fulfillment
• Merchandise stocking
• Team collaboration

Location

• Staten Island, NY

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High School Diploma or equivalent preferred

Salary/Compensations

• USD $17.00 - USD $17.00 /Hr.

About the Company

• DICK'S Sporting Goods is a leading sporting goods retailer that provides athletes with quality apparel, footwear, equipment, and services to help them achieve their goals.
• The company is committed to inspiring and enabling athletes through exceptional customer service, innovation, inclusion, and community involvement.
• With a team-focused culture and opportunities for growth, DICK'S Sporting Goods provides employees with a supportive environment where they can make a positive impact.