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About the Role

The Transformation Office team works closely with senior leaders to chart the course for Humana’s future. Transformation is critical to our core strategy of delivering great healthcare to seniors, providing a differentiated healthcare experience, and growing our reach and impact. As a member of the Transformation team, you will support the execution of the enterprise strategy by identifying opportunities, designing solutions, and implementing initiatives to fundamentally change the member, patient, provider, and associate experiences.

Responsibilities

Leads execution of one complex workstream (or multiple, less complex workstreams) with limited oversight
Develops initiative-level workplans and manages outcome-based delivery
Solves problems creatively: produces strategies and executes against specific deliverables independently
Generates data-based insights and action plans
Creates compelling executive-level written communication
Establishes trust-based relationships with business; seen as an emerging expert in specific focus areas
Contributes to a positive and collaborative working and learning environment

Requirements

Bachelor’s degree with 5+ years of experience, or a Master’s degree (e.g., MBA, MHA, MPH, or equivalent) with 3+ years of experience in management consulting with exposure to large-scale business or operational transformations, OR healthcare industry experience (payer, provider, or insurance preferred) with involvement in strategy, operations, or transformation efforts
Experience developing business recommendations using structured hypothesis-based problem solving
Proven ability to deliver of complex or cross-functional workstreams, with ability to influence executive leaders to action
Demonstrable capabilities with quantitative analysis and research, stakeholder management, executive communications in PowerPoint or Word formats
Exposure to technology-driven solutions, especially in healthcare environments
Creation and delivery of executive-level written and oral communications
Program management experience on driving large-scale, transformational change programs

Skills

Strategic thinking
Quantitative analysis
Workstream management
Cross-team collaboration
Storytelling
Structured hypothesis-based problem solving
Quantitative analysis and research
Stakeholder management
Executive communications
PowerPoint
Word
Program management
AI technologies
Machine learning
Natural language processing
Data analytics

Location

Louisville, KY
Arlington, VA (Washington, DC metro area)
Remote NY
DC Metro
Louisville, KY

Work Type

Hybrid work arrangement (in office expectation of 3 days per week)
Full-time

Experience Level

5+ years of experience
3+ years of experience
Leadership of small teams or workstreams

Education Level

Bachelor’s degree
Master’s degree (e.g., MBA, MHA, MPH, or equivalent)
MBA
MPH

Salary/Compensations

$126,700 - $174,200 per year

Benefits

Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
Short-term disability
Long-term disability
Life insurance
Relocation assistance

About the Company

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.
This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.