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About the Role
Able Innovations is seeking a dynamic Clinical Implementation Specialist to join their Customer Success Team. This role involves training hospital staff on new technology, acting as an on-site expert, and representing the company during product launches. It's ideal for individuals who enjoy the intersection of technology, education, and human connection.
Responsibilities
- Lead hands-on training sessions for hospital staff on the safe and effective use of Able Innovations equipment.
- Provide "at-the-elbow" support during shift changes and peak hours to ensure staff feel confident using the new technology.
- Translate technical features into clinical benefits for nursing staff.
- Observe usage on the floor, identify barriers to adoption, and encourage hesitant staff to try the new workflow.
- Report site-specific feedback, bugs, or wins back to Able Innovations headquarters.
Requirements
- Minimum 2+ years of clinical experience in a hospital setting (Med/Surg, ICU, or ER) preferred.
- Experience as a Registered Nurse (RN), RPN/LPN, Nursing Aide, Porter, OT, PT, PSW or any healthcare clinician role.
- Experience as a preceptor, charge nurse, or clinical educator is a huge plus.
- Comfortable speaking to groups and teaching peers.
- Ability to be comfortable with learning new hardware/software and troubleshooting basic issues.
- Approachable, empathetic, and persuasive personality.
- Valid G or G2 driver's license.
- Eligibility for cross-border travel (US).
Skills
- Healthcare technology
- Innovation
- Client support
- Group demonstrations
- 1-on-1 support
- Clear communication
- Resourcefulness
- Organization
- Fast-paced environment adaptability
- Teaching
- Troubleshooting
Location
- Toronto, ON
- North America (for travel)
Work Type
- Full-Time
- Frequent travel (50%-75%)
Experience Level
- Minimum 2+ years of clinical experience
Benefits
- Tech & Innovation Exposure
- Clinical Educator experience
- Opportunity to reduce staff injury and burnout
- No bedside stress (no patient ratios, charting, or medication passes)
- Focus on education, support, and technology adoption
About the Company
- Able Innovations is redefining patient movement in healthcare environments with a powered transfer platform.
- Their technology enables smoother, safer, and more dignified patient mobility, empowering healthcare teams and protecting caregivers from injury.
- They are active in hospitals across Canada and growing.
Equal Opportunity
- Able Innovations is proud to be an equal-opportunity employer.
- They embrace diversity and are committed to creating an equitable and inclusive workplace.
- Employment decisions are based on qualifications, merit, and business need.
- They do not discriminate on the basis of race, colour, religion, ethnic origin, marital status, age, place of origin, ancestry, physical or mental disability, creed, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, citizenship, record of offenses, veteran status or any other status protected under federal, provincial, or local law.