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About the Role

We’re hiring an Insurance Customer Service & Sales Representative to help existing customers with coverage questions, policy reviews, and account support while identifying opportunities to offer insurance solutions that fit their needs. This is a customer-facing role where you’ll build relationships, deliver a great experience, and help people protect what matters most. No insurance experience is required; we provide training and support for the right person.

Responsibilities

Build relationships with new and existing customers
Provide a positive, professional customer experience
Educate customers on coverage options that fit their needs
Follow up on leads and identify new business opportunities
Support current customers with coverage reviews and cross-sell opportunities
Contribute to agency growth by identifying customer needs and recommending additional insurance solutions when appropriate
Represent a trusted brand while serving your local community

Requirements

Strong communication and people skills
Motivated, goal-oriented, and coachable
Organized and dependable with strong follow-through
Comfortable in a fast-paced, customer-focused environment
Interest in sales, customer experience, and business development
Willingness to obtain a Property & Casualty license

Skills

Communication skills
People skills
Sales
Customer experience
Business development

Work Type

Full-time

Salary/Compensations

Base pay plus variable compensation

Benefits

Bonus based on performance
Competitive salary
Dental insurance
Opportunity for advancement
Paid time off
Training & development
Paid training
Ongoing coaching and development
Supportive team environment
Real opportunity for long-term growth and advancement
The chance to build a career with a trusted brand people know and respect

About the Company

We are a local Allstate agency backed by a nationally recognized brand.
This opportunity is with a local Allstate agency owner, not directly with Allstate Insurance Company. Agency staff members are employed by Allstate Exclusive Agents, who are independent contractors.