Manager, Client Service at Mariner | NY, US | Rezi

Manager, Client Service at Mariner

Manager, Client Service

Mariner · NY, US

1 months ago

Manager, Client Service

Mariner · NY, US

2 months ago
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About the Role

We are seeking a detail-oriented and proactive Manager to oversee daily operational functions, ensure compliance with internal processes, and support team performance within a fast-paced wealth environment. This role is responsible for inputting and reviewing transactions, managing workflows, and fostering a collaborative and accountable team culture.

Responsibilities

  • Input and review money movement transactions within Wealthscape and Charles Schwab.
  • Manage the day-to-day execution of operations tasks, including preparing and reviewing account opening paperwork and account maintenance.
  • Review requests for opening Taxable, Retirement, Trust, & Business accounts within Fidelity & Charles Schwab.
  • Serve as liaison between Wealth Teams and custodians, proactively contacting custodians daily to resolve issues and ensure requests are processed with accuracy.
  • Delegate tasks and assist with team members workloads to ensure smooth execution of workflow.
  • Foster accountability, collaboration, and continuous improvement within the team.
  • Manage quarterly projects, maintain internal spreadsheets, and oversee completion of team members daily tasks.

Requirements

  • 5-7 years of experience in financial business operations, ideally within a fast-paced, growth-oriented environment.

Skills

  • Salesforce
  • Fidelity (Wealthscape) and Charles Schwab Platforms
  • Strong analytical and problem-solving abilities
  • Excellent project management skills, with experience managing cross-functional teams
  • Strong communication and interpersonal skills, with the ability to work effectively with all levels of the organization
  • Proficiency in Excel

Experience Level

  • 5-7 years

Education Level

  • Bachelor’s degree in Business Administration, Operations Management, or related field.

About the Company

  • We believe in giving associates progressive opportunities, actively nurturing professional growth and giving back to the community.
  • We are dedicated to building a diverse culture where everyone has the support they need to achieve their career goals.
  • We offer an innovative workplace and a culture that fosters camaraderie, teamwork and work-life balance.

Equal Opportunity

  • EOE M/F/D/V