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About the Role
The Biometrics Evangelist drives market awareness, customer adoption, and internal alignment for HID biometric reader solutions. This role acts as a subject matter expert, educating customers, partners, and internal teams on the value of biometric authentication in secure physical access environments. It supports end-user strategy through customer meetings, vertical-market engagement, sales enablement, executive briefings, and field collaboration. The position also creates thought leadership and market-facing content via public forums, podcasts, speaking engagements, webinars, social media, and industry events. Success requires technical curiosity, executive communication skills, frequent travel, and the ability to translate biometric capabilities into clear business outcomes.
Responsibilities
- Serve as the primary evangelist and subject matter expert for HID biometric reader solutions across end-user, partner, and internal stakeholder audiences.
- Support internal and external customers by translating biometric reader capabilities into clear business, security, operational, and user-experience outcomes.
- Partner with Sales, Business Development, Product, Marketing, and Sales Engineering to build awareness, pipeline influence, and adoption of biometric reader solutions.
- Deliver customer-facing presentations, executive briefings, demos, webinars, podcasts, conference sessions, and other public speaking engagements.
- Create and maintain market-facing content, sales enablement materials, social posts, talk tracks, FAQs, and thought leadership assets that support biometric reader adoption.
- Represent HID in public forums and industry conversations while reinforcing HID’s trusted identity, security, and innovation positioning.
- Develop and execute an evangelism plan that increases awareness and confidence in HID biometric reader solutions across priority vertical markets.
- Collaborate with field teams to support strategic end-user opportunities, customer workshops, partner meetings, and account planning activities.
- Gather voice-of-customer, market, and competitive insights and share actionable feedback with Product, Marketing, and Commercial leadership.
- Support launch, enablement, and adoption efforts for biometric reader solutions, including messaging, training, demos, event content, and customer proof points.
- Maintain a strong external presence through public speaking, podcasts, industry panels, webinars, social media, and customer-facing content development.
- Travel as needed to support customer engagements, industry events, field ride-alongs, internal meetings, and strategic partner activities.
Requirements
- Proven ability to influence executive stakeholders, senior leaders, and cross-functional teams without direct authority, driving alignment and action across commercial, product, marketing, and customer organizations.
- Ability to communicate complex technical concepts in a clear, business-focused way for executive, technical, and non-technical audiences.
- Demonstrated experience supporting customers, sales teams, partners, or field organizations in a consultative or evangelist capacity.
- Ability to travel frequently and engage effectively in customer meetings, conferences, internal meetings, and field activities.
- Legal authorization to work in the hiring country and ability to comply with all relevant HID policies and procedures.
Skills
- Biometric readers
- Biometric modalities
- Identity verification
- PACS
- Access control hardware
- Mobile credentials
- Cyber-physical security solutions
- Thought leadership content creation
- Public speaking
- Industry event participation
- Podcast participation
- Professional social presence
- Customer adoption barriers
- Privacy considerations
- Change management
- Stakeholder education
Location
- Remote, US
Work Type
- Remote
- Full-time
Experience Level
- Experience in physical access control, identity, security technology, biometrics, credential technology, or a related technology market.
- Existing relationships or experience within key vertical markets such as Education, Healthcare, Critical Infrastructure, Finance, Commercial, Technology, or Government is preferred.
- Experience partnering with Product, Marketing, Sales Engineering, and Commercial teams to support solution launches or category evangelism is preferred.
- Strong understanding of customer adoption barriers, privacy considerations, change management, and stakeholder education related to biometric technologies is preferred.
Salary/Compensations
- Base salary in the United States is $163,000 to $168,000.
- OTE is up to $240,000.
Benefits
- Competitive salary and rewards package
- Competitive benefits and annual leave offering, allowing for work-life balance
- Extensive career development opportunities and resources to maximize your potential
About the Company
- HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.
- HID is a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.
- HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions.
- HID is part of the ASSA ABLOY Group, the global leader in access solutions, with 63,000 colleagues in over 70 different countries.
Equal Opportunity
- HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve.
- As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives.
- We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic.
- Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity.
- If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.