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About the Role

The Business Change Analyst will work with business and technology teams to build awareness, desire, knowledge, ability, and reinforcement of change throughout the lifecycle of business change management. This role will oversee the implementation of assigned strategic projects and consult leadership on all matters of business change management.

Responsibilities

• Drive assigned corporate technology projects and process improvements, ensuring alignment.
• Effectively communicate to all impacted stakeholders to build awareness, desire, knowledge, ability, and reinforcement of change.
• Partner with department leaders to monitor progress, implement solutions by effective date, and measure adoption for industry, investor, agency, regulator, and vendor change.
• Perform pre- and post-project ROI analysis to determine if projects delivered desired results and identify root causes if not.
• Support Business Unit Leaders (BUL) with Business Change Control (BCC) requests.
• Manage business messaging of enterprise-level projects and gather feedback for future process improvement.
• Manage a lessons-learned log for all projects for future enhancements.
• Support the maintenance of enterprise-level business process workflows for all change, identifying overlaps and gaps to drive efficiency.
• Deliver progress reports to team members, executive staff, and project stakeholders.
• Perform necessary cost, risk, and impact analyses for change.
• Present business change management principles to DHIFS leaders.
• Communicate with external vendors, investors, and agencies to explore future opportunities.
• Conduct all business in a professional and ethical manner.
• Ability to work a flex schedule as needed to meet project timelines.
• Ability to travel overnight.

Requirements

• High school diploma or general education degree (GED).
• 5+ years of related mortgage experience.
• 3+ years of project or change management experience.
• Excellent written and verbal communication skills.
• Strong listening skills to gain understanding of business needs.
• Ability to communicate to all levels of the organization verbally and written.
• Ability to present information, ideas, and solutions effectively.
• Ability to determine impacted stakeholders, host stakeholder meetings, and drive consensus.
• Strong conflict resolution skills.
• Ability to quickly determine off-track projects and escalate as necessary.
• Great analytical, critical thinking, and problem-solving abilities.
• Ability to effectively work with customers internally and externally.
• Strong time management skills.
• Ability to successfully work on more than one project at a time and reevaluate priorities and deadlines independently and with leadership.
• Ability to maintain composure and professionalism at all times, including impending deadlines.
• Strong adaptability and capability to work in a fast-paced changing environment.
• Proficiency with Microsoft Outlook, Teams, Excel, Visio, Word, PowerPoint, Project/Planner.

Skills

• Change Management
• Project Management
• Communication (Written and Verbal)
• Listening
• Presentation
• Stakeholder Management
• Consensus Building
• Conflict Resolution
• Analytical Thinking
• Critical Thinking
• Problem-Solving
• Time Management
• Adaptability
• Microsoft Outlook
• Microsoft Teams
• Microsoft Excel
• Microsoft Visio
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Project/Planner

Location

• Onsite

Work Type

• Full-time

Experience Level

• 3+ years of project or change management experience
• 5+ years of related mortgage experience

Education Level

• High school diploma or GED
• Bachelor’s degree in Business Administration, Human Resources (HR), Management Information Systems (MIS) or related technical field is preferred
• Certified Change Management Professional (CCMP) is preferred

Benefits

• Medical
• Dental
• Vision
• 401(K)
• Employee Stock Purchase Plan
• Flex Spending Accounts
• Life & Disability Insurance
• Vacation
• Sick Time
• Personal Time
• Company Holidays
• Multiple Voluntary and Company provided Benefits

About the Company

• D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange.
• It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets.
• The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries.
• Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success.
• Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo