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About the Role

Velvet Taco is seeking individuals who are relentless in the pursuit of excellence, believe in teamwork, and want to be part of a winning tribe. This role involves managing hourly team members, interacting with guests, and executing daily operational duties.

Responsibilities

• Manages hourly team members and interacts with guests in a friendly, professional, and responsive way.
• Executes opening, mid, and closing duties daily following standard procedures and recipe guidelines.
• Handles guest concerns and guides them toward a positive resolution.
• Manages cash handling, POS drawer setup, comps, voids, and deposits.
• Presents as a leader, motivating others to follow procedures, work with urgency, and ensure a positive guest experience.
• De-escalates issues between team members, ensuring everyone feels heard.
• Supports management with the inventory process.
• Prioritizes food safety by performing line checks, checking storage, and maintaining restaurant cleanliness.
• Manages the daily prep list and ensures adherence to specifications and flavor profiles.
• Maintains a safe environment by enforcing safety protocols and keeping spaces clean and clear.
• Communicates and delivers a friendly, welcoming, exceptional guest experience.
• Embraces feedback, is eager to learn, and takes accountability for actions.
• Proficient in a fast-paced environment and manages time effectively.
• Comfortable in all restaurant areas including culinary, hospitality, and guest interaction.

Requirements

• Must be 21 years of age or older.
• 2 years of experience as a Shift Leader/Supervisor in a Restaurant Environment.
• Ability to work nights, weekends, and holidays.
• Regularly exposed to heat and/or humid conditions.
• Requires constant multitasking in a fluctuating, fast-paced work environment during peak hours.
• Allergen exposure to wheat, nuts, gluten, soy, and milk products on a regular basis.
• Ability to stand for prolonged periods of time.
• Occasional kneeling to reach low storage and refrigeration.
• Must be able to lift up to 25 pounds on a regular basis.
• Ability to handle stressful situations with compassion, composure, and professionalism.
• Possesses a Food Handler's Certification.
• Possesses an Alcoholic Beverage Service Certification and complies with all regulations.
• Close vision, distance vision, and peripheral vision are required.
• Must possess dexterity to handle tongs, pots/pans, and other equipment.
• Continually strives to learn and improve.
• Strong attention to detail, solid organizational skills, and ability to manage multiple priorities.
• Strong drive to create high-quality work environments and deliver best-in-class results.
• Demonstrated ability to lead and develop teams.
• Strong collaborative leadership skills.
• Ability to establish and maintain effective relationships.

Skills

• Leadership
• Guest Service
• Cash Handling
• POS Operation
• Inventory Management
• Food Safety
• Time Management
• Multitasking
• Problem Solving
• Communication
• Teamwork
• Attention to Detail
• Organizational Skills
• Adaptability

Location

• AUSTIN, TX

Work Type

• Full-Time
• Part-Time

Experience Level

• 2 years of experience as a Shift Leader/Supervisor in a Restaurant Environment

Education Level

• Food Handler's Certification
• Alcoholic Beverage Service Certification

Salary/Compensations

• $20.00 - $25.00 Hourly

Benefits

• Paid Time Off accrued, starting with your first paycheck
• Health Benefits offered for Full-Time and Part-Time Team Members
• Commuter Benefits
• Laid Back Uniform & Cool Swag
• FREE Tacos!
• CEO will pay for a Velvet Taco tattoo

About the Company

• Velvet Taco is a one-of-a-kind taco concept serving a chef-driven menu in a unique, funky fast-casual setting.
• Founded on the idea that tacos can be made with the same care and quality ingredients as fine dining.
• Uses only the freshest ingredients to offer a menu that explores multicultural boundaries.
• Slowly roasts chicken and corn, uses lots of booze in margaritas, and makes everything from scratch.
• Celebrates individuality and has a kick-ass Tribe at the center of it all.

Equal Opportunity

• Velvet Taco is an equal opportunity employer and selects and retains the best Team Members and Managers based on their job-related qualifications, regardless of race, color, creed, sex, religion, national origin, age, sexual orientation, gender identity, or medical condition.