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About the Role
Field Service Engineers play a critical role in ensuring Lumenis' innovative, energy-based medical technology performs reliably in clinical environments.
Responsibilities
- Install, commission, maintain, and repair company equipment at customer sites
- Diagnose and resolve mechanical, electrical, and software issues efficiently
- Perform preventive maintenance to maximize system uptime and performance
- Provide technical training and guidance to customers and end users
- Document service activities, findings, and recommendations accurately
- Collaborate with engineering and support teams to improve product reliability
Requirements
- Degree or technical certification in Engineering, Electronics, or related field (or equivalent experience)
- Experience in field service, maintenance, or technical support roles
- Strong troubleshooting and customer-facing communication skills
- Ability to travel and work independently
- Valid driver's license
Skills
- Troubleshooting
- Customer-facing communication
Location
- San Francisco
Work Type
- Full-Time
- 60%+ Travel
Education Level
- Degree or technical certification in Engineering, Electronics, or related field (or equivalent experience)
Benefits
- Medical, dental, and vision insurance
- Life and disability insurance
- 401(k) retirement plan
- Paid time off, including vacation and holidays
About the Company
- Lumenis is a global medical technology company known for innovative, energy-based solutions and exceptional customer support.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.