Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
As the welcoming face of our retail boutique, you will guide and assist our customers, providing an inviting experience that goes beyond selling coffee. Your knowledge will help customers discover their perfect coffee match and create unforgettable moments with Nespresso!
Responsibilities
- Share Nespresso's mission and values in sustainability and recycling.
- Create a memorable experience for customers, making them feel valued and eager to return.
- Understand customer needs and recommend personalized coffee and machine solutions.
- Offer complimentary coffee tastings and display product knowledge to build customer base and sales.
- Proactively support and collaborate with team members.
- Maintain the boutique environment, assist with shipments, arrange displays, keep the coffee wall stocked, and ensure cleanliness.
- Undergo a training period to ensure success.
Requirements
- Inherently a people person and thrive in a customer service environment.
- Enjoy working in a fast-paced environment, thinking on your feet, and adaptable to change.
- Punctual and available to work open and closing shifts, weekends, and holidays.
- Patience for day-to-day challenges and resourceful in troubleshooting on the spot.
Skills
- Customer service
- Sales
- Coffee knowledge
- Hospitality
- Team collaboration
- Operations
- Adaptability
Location
- Retail boutique
Work Type
- Full-time
- Retail
Experience Level
- Entry level
Salary/Compensations
- $21.00 per hour
Benefits
- Quarterly bonuses
- Free Nespresso machine
- Coffee product allowance
- 401k with company match
- Educational reimbursement
- Health and mental wellness programs
- DE&I resource groups
- Commuter benefits
- Pet adoption reimbursement
- Employee recognition program
- Discounts at over 2,000 companies
About the Company
- At Nespresso, we place people and specialty coffee at the heart of what we do.
- We are a certified B Corporation, committed to driving our triple bottom line – People, Profit, and Planet.
- Our vision is to drive positive change by delivering an exceptional coffee experience.
- Quality, sustainability, diversity, and inclusion are core to who we are.
- Nespresso careers offer best-in-class opportunities for development and growth.
Equal Opportunity
- Nestlé Nespresso USA is an equal employment opportunity employer.
- All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law.
- We welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience.
- This position is not eligible for Visa Sponsorship.