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About the Role
Sleep Number is seeking high-impact Sales Representatives to contribute to their purpose of improving lives by personalizing sleep. This role offers an exciting opportunity to grow a retail sales career with unlimited earning potential.
Responsibilities
- Discover each customer’s sleep needs and match them with the right Sleep Number products.
- Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
- Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business.
- Work together to maintain a polished showroom and deliver an exceptional store experience.
- Take part in sales practice training and coaching to sharpen your skills.
Requirements
- Strong communication skills with the ability to adapt to diverse customer needs.
- Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals.
- Ability to work a flexible retail schedule, including evenings and weekends.
- 1–2 years of retail, customer service, or other customer-facing experience.
- High school diploma or equivalent.
- Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
- Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps).
- Ability to work independently with minimal supervision while collaborating effectively with a team.
Skills
- Communication
- Customer Service
- Sales
- Relationship Building
- CRM Systems
- Point-of-Sale Technology
- Interactive Sales Tools
Work Type
- Retail
Experience Level
- 1-2 years of retail, customer service, or other customer-facing experience
Education Level
- High school diploma or equivalent
Salary/Compensations
- Most team members earn a salary of $49,000–$63,000 annually; actual earnings vary and are not guaranteed.
- Guaranteed base pay of $16.00 /hour, along with uncapped commission and bonus potential.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) benefits
- Flexible paid time off
- Volunteer opportunities
- Comprehensive training and career development programs
- Access to Sleep Number's bed benefit
About the Company
- Sleep Number® is the leader in personalized sleep wellness.
- Backed by almost 40 years of innovation, Sleep Number has helped more than 16 million people achieve their best sleep.
- We are guided by our purpose – improving lives by personalizing sleep.
- We create mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort that adapt to customers’ changing needs, night after night, year after year.
- Our people thrive in a culture where purpose, innovation, and customer experience drive every decision.
- Wellbeing isn’t a program—it’s part of who we are.
- We support team members and their families across emotional, financial, career, community, and physical health, all anchored in sleep.
Equal Opportunity
- Sleep Number is an equal opportunity employer.
- We cultivate a workplace culture where everyone is valued, respected, and treated fairly.