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About the Role

SRI provides Army Military Pay Office support, including financial management services, customer service, Soldier readiness point support, and finance in and out-processing. The role involves processing and managing voucher documents, reviewing expenses, and ensuring service members are paid correctly. The pay clerk will deliver exceptional customer service, verify documentation, process pay actions, and correct rejections.

Responsibilities

Answer personal inquiries about military or travel pay.
Review and process financial documents.
Ensure financial documents are complete and accurate, returning documents that are incomplete or incorrect.
Provide accepted Unit Transmittal Letters to the section Non-Commissioned Officer.
Conduct in-processing PCS out-processing finance transactions.
Provide timely and accurate military pay processing services.
Comply with the Privacy Act and all applicable agency regulations on individual privacy.

Requirements

Must be a US Citizen.
Must have a current secret clearance/favorable tier 3 investigation to apply.
Must be able to operate general office equipment including but not limited to computer, phones and related media and information devices on most or all workdays.
Ability to communicate and interact with others, both in person and/or by telephone to conduct business.
Working under time pressure.
Working rapidly for long periods to meet deadlines.
Limited work on weekends and alternate duty hours.

Skills

Excellent verbal and written communications skills.
Must speak, read, and comprehend English.
Must possess sound organizational skills.
Proficient in Microsoft Office - Power Point, Excel, Word, Access.
Must possess excellent customer service skills with the ability to interact with others in a professional manner.

Location

Onsite

Work Type

Full-time

Experience Level

Entry Level

Education Level

High school degree
Some college preferred

About the Company

Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 38 years’ experience in the Federal, military, and commercial marketplaces.