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About the Role

The Assistant Server sets the tone for Sonesta’s mission by going above and beyond for guests and coworkers. This role is responsible for clearing and setting tables, and assisting the service team in a timely manner. The ideal candidate has a passion for hospitality and providing exceptional service.

Responsibilities

• Assists servers in their tasks
• Ensures all service stations in the kitchen are stocked and ready for service
• Removes soiled dishes from table and brings to dish washing area
• Completes set up and teardown of dining events as assigned
• Carry food trays to tables using the correct seat positions on the ticket
• Place entrée to the correct seat positions accordingly
• Sets tables with silverware, glassware and other items
• Polishes silverware before and after shifts
• Cleans dining room areas
• Stocks servers’ station with supplies
• Deliver Passionate & Engaging Service to our Guests
• Build solid relationship with your Colleagues
• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Requirements

• Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Smart Serve certification required
• Excellent organizational skills.
• Prioritization and time management skills.
• Able to work quickly without compromising quality.
• Ability to work with little supervision and maintain a high level of performance.
• Must be able work in a fast-paced environment.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force. frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Frequent bending, stooping, kneeling and reaching.
• Ability to stand during entire shift.
• Must be flexible to work variable days of the week to include weekends and holidays.
• Must be flexible to work variable shifts (days, nights, overnights).
• Assistant Server experience in hotels preferred.
• Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Skills

• Hospitality
• Exceptional service
• Smart Serve certification
• Organizational skills
• Prioritization skills
• Time management skills
• Ability to work quickly
• Ability to maintain a high level of performance
• Guest service

Location

• On site hotel restaurant facility

Work Type

• Full-time
• Variable shifts
• Variable days

Experience Level

• Assistant Server experience in hotels preferred

Salary/Compensations

• $18.83 to $20.93/hour

Benefits

• Food and Beverage Discount
• RRSP Match
• Drycleaning
• Competitive Medical and dental benefits
• Competitive Extended health care coverage
• Various employee perks and benefits
• Tuition reimbursement
• Employee Assistance Program
• Competitive Short- and Long-term disability program
• Paid vacation
• Paid sick days
• Employee discounted hotel rate- for all Brands within the company
• Tool and shoe reimbursement

About the Company

• The 8th largest hotel company in the U.S.—and growing fast.
• An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be.
• Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
• Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
• We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.
• We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.

Equal Opportunity

• We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the following protected grounds under The Ontario Human Rights Code or any other characteristic protected by local, Provincial , or Federal laws, rules, or regulations.
• Age
• Ancestry, colour, race
• Citizenship
• Ethnic origin
• Place of origin
• Creed
• Disability
• Family status
• Marital status (including single status)
• Gender identity, gender expression
• Receipt of public assistance (in housing only)
• Record of offences (in employment only)
• Sex (including pregnancy and breastfeeding)
• Sexual orientation.