Business Strategy & Transformation Consultant – Commercial & Specialty Insurance
Capco · England, GB
2 months agoImpress employers and recruiters.
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About the Role
Help leading Commercial & Specialty insurers define strategy, shape operating models and deliver transformation that creates lasting business value. Capco is looking for a Business Strategy & Transformation Consultant to join our Business Consulting practice, supporting Commercial & Specialty Insurance clients through complex business and technology transformation.
Responsibilities
- Partner with Commercial & Specialty Insurance clients to define business strategies and deliver transformation aligned to growth, operational excellence and customer objectives.
- Assess business capabilities, operating models, organisational structures and processes to identify opportunities for improvement, simplification and value creation.
- Design Target Operating Models, future-state business capabilities and strategic roadmaps that enable clients to achieve their long-term business objectives.
- Facilitate workshops and collaborate with business, underwriting, claims, operations, technology, data and risk stakeholders to shape transformation priorities, define requirements and support successful delivery.
- Apply structured problem-solving, data-driven insight and AI-enabled ways of working to improve analysis, accelerate delivery and support better business outcomes.
Requirements
- Experience delivering business strategy, business analysis or transformation consulting within Commercial & Specialty Insurance or the wider Insurance sector.
- Experience supporting strategic transformation initiatives, including Target Operating Model design, operating model evolution, business transformation, organisational change or business process improvement.
- Strong understanding of Commercial & Specialty Insurance operating models and core business functions, including underwriting, claims, distribution, policy administration or broker operations.
- Excellent consulting, stakeholder management and workshop facilitation skills, with the ability to communicate complex ideas clearly and influence senior stakeholders.
- Curiosity for modern technologies and AI-enabled ways of working, with the ability to apply approved AI tools responsibly to improve quality, productivity and insight.
Skills
- Business strategy
- Business analysis
- Transformation consulting
- Target Operating Model design
- Operating model evolution
- Business transformation
- Organisational change
- Business process improvement
- Commercial & Specialty Insurance operating models
- Underwriting
- Claims
- Distribution
- Policy administration
- Broker operations
- Consulting
- Stakeholder management
- Workshop facilitation
- AI-enabled ways of working
- AI tools
- London Market
- Lloyd's
- Digital transformation
- AI
- Automation
- Data strategy
- Operational resilience
- Customer transformation
- Business architecture
- Capability modelling
- Enterprise transformation
- TOM implementation
- Strategic change programmes
- Regulatory change
- Underwriting transformation
- Claims modernisation
- Broker transformation
- Financial Services consulting
- Management consultancy
Location
- London
Work Type
- Hybrid
- Permanent
Experience Level
- Consultant
Benefits
- Discretionary bonus
- Competitive pension
- Health insurance
- Life insurance
- Critical illness cover
- Easy access to CareFirst, Unmind, Aviva consultations and in-house first aiders
- Maternity, adoption, shared parental leave
- Paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement
- 8 complimentary backup care sessions for emergency childcare or elder care
- 5 weeks of annual leave with the option to buy or sell holiday days
- Minimum 40 hours of training annually through workshops, certifications and e-learning
- Business Coach assigned from Day One
- Convenient online GP services
- Gympass (Wellhub)
- Travel insurance
- Tastecard
- Season ticket loans
- Cycle to Work
- Dental insurance
About the Company
- Deliver high-impact strategy and transformation programmes for leading Commercial & Specialty Insurance organisations.
- Work alongside senior client stakeholders to solve complex business challenges and shape the future of the insurance industry.
- Join a collaborative, flat and entrepreneurial consulting culture where your ideas and expertise make a real impact.
- Access continuous learning, professional development and industry-leading training to accelerate your career.
- Help clients unlock value through strategy, innovation, technology and AI-enabled transformation.
Equal Opportunity
- We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we'll be happy to help.
- We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.