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About the Role
You will be part of a newly formed team that forms part of a great wider organization that puts a high priority on personal growth and offers great perks. In the team, you will get the opportunity to build and manage our Canadian based sovereign cloud running on Google Cloud as well as contribute to our other globally distributed clouds. You will get the opportunity to work in all the major public clouds, implementing solutions via code, while also gaining understanding of underlying infrastructure technologies such as DNS, LDAP, Linux, messaging systems among a few.
Responsibilities
- Be the primary team to build and manage our Canadian based sovereign cloud running on Google Cloud as well as contribute to our other globally distributed clouds.
- Manage enterprise infrastructure at scale with code utilising Terraform & Crossplane on public cloud (Azure, AWS & Google Cloud) as we rapidly expand our offerings around the globe
- Develop and onboard new services into our environment utilising languages such as Go and Python, and automation tools such as Puppet and Ansible
- Define unique solutions which have a real impact on our customers and meet their functional and security needs
- Work on our next generation of software offerings such as Kubernetes as we aim to have our entire environment be fully code defined
- Research and implement new open-source and commercial tools, technologies and methodologies
- Collaborate with our peer teams such as SRE, networking and System Administrators to ensure stability of our environment
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 8 years of related experience in a systems engineering, cloud or infrastructure automation role with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience.
- Software-defined systems background, having experience writing code to automate and provision infrastructure in a language such as Python, Go or Java
- A learning mindset, with motivation to learn a diverse set of skillsets and bring real improvement to both our internal and external customers
- Candidates must be eligible to obtain and maintain Reliability Status, which generally requires Canadian citizenship or Canadian permanent resident status.
- The screening process requires 5 years of verifiable background history.
Skills
- Cloud (Azure, AWS, or GCP)
- Infra as code (Terraform, cloud formation or similar)
- Kubernetes administration and development
- Infrastructure management (e.g some but not all of Linux, networking, virtualization, DNS)
- Go
- Python
- Puppet
- Ansible
- Terraform
- Crossplane
Location
- Canada
Work Type
- Flexible
- Remote
Experience Level
- 8 years of related experience in a systems engineering, cloud or infrastructure automation role with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience.
Education Level
- Bachelor's degree
- Master's degree
- PhD
Salary/Compensations
- 125,700 - 220,000 CAD
Benefits
- Equity (when applicable)
- Variable/incentive compensation
- Health plans
- RRSP Plan with company match
- ESPP
- Matching donations
- Family and medical leave programs
- Annual vacation: 20 days per year
About the Company
- ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.
Equal Opportunity
- ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.